Executive CRM & Client Relations Assistant - Freelance, Remote

Magic; Dubai; Remote; AED 120,000 - 200,000; Part time

Job summary

A luxury client service company in Dubai is seeking a part-time professional to deliver personalized service to high-profile clients. Responsibilities include managing relationships with discretion while utilizing CRM tools. Ideal candidates should possess strong communication skills, autonomy, and a flair for luxury branding. The role is remote, offering flexible hours at a rate of $13.50 per hour without benefits.

Qualifications

• Proven experience in luxury client service, high-end hospitality, concierge, or related roles.
• Proficiency with CRM platforms, preferably Pipedrive and Odoo.
• Fluent in English; bilingual French / English strongly preferred.
• Demonstrated ability to work autonomously and manage multiple priorities.
• Strong written and verbal communication skills.

Responsibilities

• Deliver impeccable, personalized service that exceeds expectations.
• Manage relationships with high-profile clients with discretion and professionalism.
• Blend creativity and organization to maintain elegant client interactions.

Skills

Luxury client service

CRM management

Email communication

Sales reporting

Emotional intelligence

Proactivity

Excellent communication

Job description

Required

Proven experience in luxury client service, high-end hospitality, concierge, or related roles

Proficiency with CRM platforms, with preference for Pipedrive and Odoo experience

Fluent in English; bilingual French / English strongly preferred

Demonstrated ability to work autonomously and manage multiple priorities

Strong written and verbal communication skills with a detail-oriented approach

WFH Set-Up

Computer with at least 8GB RAM, an Intel i5 core processor / AMD Ryzen 5 Processor and up.

Internet speed of at least 40MBPS

Headset with an extended mic that has noise cancellation and a webcam

Back-up computer and internet connection

Quiet, dedicated workspace at home

Your Superpowers

Technical Skills : CRM management, email communication, sales reporting, basic graphic curation

Soft Skills : Emotional intelligence, discretion, proactivity, autonomy, excellent communication, aesthetic sensitivity or background in interior design / architecture (an asset)

Tools : Comfortable using translation tools if bilingualism is partial; adept with digital communication platforms

You should apply if…

You take pride in delivering impeccable, personalized service that exceeds expectations

You thrive in roles requiring discretion and professionalism with high-profile clients

You are self-motivated and excel at managing your time and priorities independently

You appreciate the nuances of luxury branding and want to contribute to a prestigious company’s success

You enjoy blending creativity and organization to maintain elegant client relationships

What to expect...

Work Setup

Remote position

Must have a reliable internet connection and a quiet workspace

Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours

Part-time, approximately 20 hours per week; flexible scheduling with the potential for growth

Compensation

13.50 per hour

No benefits package included

Benefits