Executive Assistant - Senior Associate

PwC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global consulting firm in Dubai is seeking a Senior Associate to provide comprehensive administrative support. In this role, you will manage diaries, handle client communications, and contribute to team efforts. The ideal candidate has a Bachelor's degree and over 3 years of administrative experience, preferably within a professional services environment. Proficiency in English is essential, and Arabic is a plus.

Qualifications

• 3+ years' experience in an administrative role.
• Experience with a professional services firm preferred.
• Proficiency in spoken and written English; Arabic is an advantage.

Responsibilities

• Extensive management of online diaries and arranging meetings.
• Screening calls for Executives and passing messages.
• Monitoring email inboxes during meetings and taking action.
• Maintaining relationships with clients and their assistants.
• Pro-active planning for meetings and organizing logistics.

Skills

Organizational skills

Communication skills

Interpersonal skills

Professional telephone manner

Ability to work under pressure

Team player

High level of service

Education

Bachelor's degree

Job description

Description

A career in Administration and Secretarial Services, within Internal Firm Services, will give you the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receive and direct incoming calls or emails to the appropriate parties, arrange business travel, track expenses, and coordinate meeting arrangements. To provide secretarial support to 3 - 5 allocated partners, directors / critical role, on full time basis and adhoc coverage as assigned by the Office Manager or EA Manager.

Responsibilities

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to :

• Diary management — Extensive management of online diaries, book appointments and arrange meetings, updates as required; Ensure Executives get to meetings on time with appropriate documentation; Act as back up in managing other Executives’ and Principals’ diaries when their EAs are not available
• Call management — Handle and screen calls for Executives; Take and pass messages to Executives in a timely manner
• Email management — Monitor Executives’ email inboxes when they are out of the office or at meetings and take action as necessary
• Client relationships — Maintain and build good working relationships with Executives’ clients and their assistants via phone and email communication; Assist other EAs during busy periods
• Internal Process — Meetings — Pro-active planning for meetings and follow up actions (documents, papers needed…); Organise local internal and external meetings, including organising catering, IT requirements etc; Meet and greet visitors
• Partner and Executive general admin

Education and qualifications

Education — Bachelor’s degree

Language — Proficiency in spoken and written English, Arabic is an advantage

Overall Experience — 3+ years’ experience in an administrative role

Specific Experience — Experience with a professional services firm preferred

Knowledge, Skills and Attributes

• Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
• Good oral and written communication skills
• Good interpersonal skills
• Must possess a professional telephone manner
• Demonstrated ability to work under pressure
• Demonstrated team player and dedication to provide high level of service
• Must possess a warm, friendly and professional demeanor

Other

Optional Skills — Accepting Feedback, Active Listening, Administrative Support, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Customer Relationship Management, Data Entry, Travel-related skills and related capabilities

Notes — Certifications, Available for Work Visa Sponsorship?, Government Clearance Required?, Travel Requirements, Job Posting End Date