Executive Assistant

McKinsey & Company; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their administration team. This role involves managing patient registrations, ensuring eligibility for insurance, and coordinating with various departments to provide excellent service. The ideal candidate will have strong administrative skills and knowledge of insurance protocols, contributing to a seamless patient experience. If you are passionate about healthcare administration and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in patient registration and insurance processes.
• Ability to handle cash collection and reconciliation.

Responsibilities

• Registers outpatients and checks eligibility for insurance approval.
• Coordinates with departments to resolve patient queries.

Skills

Administration

Knowledge of insurance protocols

Basic medical terminology

Job description

Registers all outpatients upon arrival as per policy.

• Identification of Patient Valid documents i.e., EID or Passport.
• Checking eligibility for insurance approval.
• Schedules, reschedules, cancels, and confirms outpatient and medical services as required.
• Initiate accurate process to complete the patient’s registration (insurance or self-paying).
• Collecting Payment, i.e., Cash, Deductibles, Co-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise.
• Coordinates with Nursing and other Departments to resolve patient’s queries.
• Informing patients when there are delays for diagnostic or treatment services.
• Directs patients to appropriate clinics/areas.
• Submits documents related to cash collection and refunds to Chief Cashier.
• Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor.
• Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier.
• Cash collection according to the individual collection report must be deposited in the Main Cash Box.
• Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office Claims Submission Team.
• Assists in training of the new employees as directed by supervisor.
• Knowledge of insurance protocols.
• Coordinates with insurance department and clinic for preauthorization of services.
• Knowledge in basic medical terminology (limited to front office).

Key Skills: Administration

Employment Type: Full Time

Department / Functional Area: Administration