Executive Admin Assistant to the General Manager

St. Regis; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

St. Regis in Abu Dhabi is seeking an organized office administrator to greet visitors and guide them to the appropriate destination.

You will prepare letters, memos, and other documents using Microsoft Word, Excel and database tools, and maintain filing systems for efficient records management. You will also enter and retrieve information in databases, update records and respond to guest inquiries, while documenting guest requests or complaints for appropriate action.

Qualifications

• Greet visitors and determine purpose of visit.
• Prepare letters, memos, and documents using word processing.
• Maintain filing systems and manage correspondence.

Responsibilities

• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
• Prepare letters, memos, and other documents using word processing, spreadsheets, databases, or presentation software.
• Enter and retrieve information in databases to update records and answer inquiries from guests.
• Document and communicate guest requests/complaints to appropriate personnel.

Skills

Customer service

Office administration

Data entry

Communication skills

Tools

Word

Excel

Databases

Telephone system

Job description

Job description

POSITION SUMMARY

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.