Job Title:Events Performance, Analysis, & Reporting Unit Head
Sector: Tourism
Department: Abu Dhabi Events Bureau
Section: Events Strategy & Planning
Job Purpose
The Lead will oversee the measurement, evaluation, and reporting of all events and ensure data-driven insights are used to guide strategic decision-making, maximize return on investment, and align event programming with financial and performance targets. The role includes ownership of KPIs, budgeting oversight, and cross-department collaboration to ensure accountability, transparency, and optimization of event-related investments.
Key Responsibilities
Performance Strategy, Measurement & Evaluation
Performance Framework & KPI Development
- Lead the creation and rollout of performance measurement systems for all events supported by DCT, ensuring they align with broader tourism, economic, cultural, and social goals.
- Define clear and consistent key performance indicators (KPIs) to measure the impact of events and ensure all teams use the same benchmarks.
- Guide the development of long-term methods to track event performance over time and evaluate their true value and return on investment.
Data Collection & Insights
- Oversee how performance data is collected, reviewed, and reported, making sure it is accurate, timely, and useful for decision-making.
- Use data analysis tools to identify trends, risks, and opportunities, helping leadership make informed and strategic decisions.
- Work closely with other departments to connect performance results with future event planning and tourism development efforts.
Financial Planning & ROI Analysis
- Lead financial planning for events, including budgeting, cash flow, and investment analysis.
- Evaluate the cost-effectiveness and return on investment (ROI) of each event to ensure they meet DCT's strategic goals.
- Partner with Finance, Sponsorships, and Commercial teams to ensure financial plans are realistic and aligned across departments.
Cross-Departmental Alignment
- Support other teams in setting and tracking their KPIs and targets, offering expert advice to improve performance.
- Ensure insights and performance data are shared across departments to support future plans, partnerships, and investments.
Reporting & Stakeholder Communication
- Develop and manage regular reports on event performance and financial impact to support leadership and strategic planning.
- Present findings and recommendations in a clear and actionable way to senior management and other key stakeholders.
- Make sure all reports follow internal standards and are submitted on time.
Team Leadership & Organizational Alignment
- Help turn DCT’s overall strategy into clear goals for the performance team and ensure they align with other units.
- Lead and support the team by setting clear objectives, reviewing performance, and encouraging growth and development.
- Promote a positive and ethical work culture that reflects the organization’s values and encourages collaboration.
- Continuously improve how the team works by updating processes, adopting best practices, and finding ways to work more efficiently and sustainably.
- Ensure all unit reports meet DCT’s quality and policy standards and are delivered accurately and on schedule.
- Follow health, safety, and environmental guidelines to support a safe and sustainable workplace.
Qualifications & Experience
- Bachelor’s degree in Economics, Engineering, Business Analytics, Finance, or a related field; Master’s degree preferred.
- Minimum of 5-7 years of experience in performance management, financial analysis, or strategic reporting, preferably in the public sector or events industry. At least 2 years in a leadership role.
- Strong understanding of event economics, public investment frameworks, and tourism KPIs.
- Experience working with cross-functional teams and presenting to senior leadership preferable with work experience with a consultancy.
Skills
- Advanced data analysis and interpretation
- Financial planning and modeling
- KPI development and performance tracking
- Strategic thinking and problem-solving
- Strong communication and presentation skills
- Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel)