Join our team as an Event Coordinator at Hyatt Hotels!
Thanks to Hyatt's training and support, I now oversee a brilliant team that helps bring events to life.
- Maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel, following Hyatt International Policies & Procedures.
- Understand contribution margins for each product and collaborate with department heads to maximize operating results.
- Assist in achieving MICE sales targets, including banquet covers and revenue, as set by the Associate Director/Director of Events and Director of Sales and Marketing.
- Submit monthly sales and entertainment schedules to the Associate Director/Director of Events.
- Work closely with the convention service team to ensure smooth and professional event execution.
- Maintain a strong working relationship with clients from file handover to onsite liaison between the hotel and organizer.
- Ensure timely distribution of daily reports such as Banquet Event Orders (BEO), change logs, group resumes, and daily event reports to relevant departments.
Qualifications
- At least 2 years of experience in event planning or coordination within luxury hospitality or a 5-star hotel environment.
- Excellent interpersonal, verbal, and written communication skills to interact with high-profile clients and internal teams.
- Ability to manage multiple events simultaneously, from planning to execution, with attention to detail.
- Familiarity with event management software (e.g., Delphi, Opera, or similar), MS Office Suite, and digital event tools.
- Polished, customer-focused demeanor with the ability to anticipate client needs and exceed expectations under pressure.
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