Events Executive

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Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

Responsibilities

• To maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Hyatt International Policies & Procedures.
• To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize Operating results.
• To assist in the achievement of MICE sales targets in terms of Banquet Covers and Revenue as set by the Associate Director/Director of Events and Director of Sales and Marketing.
• Submit monthly Sales and entertainment schedule to the Associate Director/Director of Events.
• To work very closely with the convention service team to run events smoothly and professionally.
• To maintain a close working relationship with clients from the file handover to onsite liaison between hotel and organizer.
• To ensure that daily reports such as Banquet Event Orders (BEO) and change logs, Group Resumes, and daily events reports are distributed to the relevant departments on time.

Qualifications

• 2 years of experience in event planning or coordination within luxury hospitality or a 5-star hotel environment.
• Strong interpersonal, verbal, and written communication skills to interact with high-profile clients and internal teams.
• Skilled in managing multiple events simultaneously, from planning to execution, while maintaining attention to detail.
• Familiarity with event management software (e.g., Delphi, Opera, or similar), MS Office Suite, and digital event tools.
• A polished, customer-focused demeanor with the ability to anticipate client needs and exceed expectations under pressure.