Events Executive

Shangri-La Group; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a prestigious hotel as an Events Executive, where your expertise will contribute to creating memorable experiences. In this dynamic role, you'll manage event inquiries, ensure compliance with operational standards, and work closely with the sales team to convert leads into confirmed business. This position offers an exciting opportunity to thrive in a fast-paced environment, enhancing your skills while delivering exceptional service. If you're passionate about hospitality and eager to make a difference, this role is your gateway to a rewarding career in the luxury hotel sector.

Qualifications

• Experience in a 5-star hotel environment.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain account profiles and sales activities in Delphi.
• Handle incoming event inquiries and requests promptly.
• Monitor account revenue and achieve personal catering goals.

Skills

Fluent English communication

Basic selling skills

Interpersonal skills

Computer literacy (MS Word, Excel, PowerPoint)

Education

Experience in a 5-star hotel

Job description

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As An Events Executive, We Rely On You To

• Fully comply with Delphi operation standards and maintain up-to-date account profile, catering revenue figures and sales activities in the system
• Handle and consolidate all incoming Post-social/Events Assessments
• Delphi.FDC protocols are adhered to, events related inquiries, and requests are replied to within the required guidelines set by the system
• Follow the catering sales action plan related to the respective catering market segments as outlined in the Marketing Plan
• Handle all incoming leads as distributed by the DOEM or Senior Events Manager and converts into confirmed business
• Fully understand the benefits and essence of “Signature Events”
• Handle guest requests independently and proactively
• Closely monitor account revenue and production in specific area.
• Take ownership in achieving personal catering goals set by the DOEM
  
  

We Are Looking For Someone Who

• Has experience from a 5* hotel
• Communicates and writes with fluency in English
• Has basic knowledge of selling skills
• Is computer literate conversant with Ms. Word, Excel & PowerPoint
• Has strong interpersonal skills
• Is friendly, helpful, and trustworthy