Event Coordinator

Abu Dhabi National Hotels (ADNH) was founded in 1976 as a hotel owner and asset manager and has evolved into a hospitality group that encompasses hotels, restaurants, destination management services, catering and transportation.

Under its Hotels Division, ADNH owns some of the most reputable and recognizable hotels in the Emirate and beyond: The Ritz-Carlton Abu Dhabi, Grand Canal; Park Hyatt Abu Dhabi Hotel and Villas; Sheraton Abu Dhabi Hotel & Resort; Le Meridien Abu Dhabi; Radisson Blu Hotel & Resort Al Ain; Radisson Blu Hotel & Resort Abu Dhabi, Corniche; Sofitel Dubai Jumeirah Beach; Kempinski The Boulevard Dubai; JW Marriott.

Kempinski The Boulevard Dubai, a city lifestyle hotel, caters to business, leisure, and family travelers. Situated in the city centre, close to the airport, its central and convenient location adds to its allure. The hotel's architecture and design pay homage to Dubai's astonishing surroundings, featuring curated art pieces that tell a story. Handmade glistening chandeliers, some adorned with over 22,000 crystal pearls, take center stage, showcasing Dubai's rich heritage. The 72-storey curvilinear tower houses 198 well-appointed rooms and suites, each equipped with thoughtful amenities. Relax at the spa or take a dip in one of the three pools. Children can enjoy the Titan Tikes Kids Club, while culinary enthusiasts must explore Le Brasserie Sur Le Boulevard for a diverse culinary journey that caters to every palate and personality.

Y O U R A C C O U N T A B I L I T Y

1. Ensures to support events team with required admin support and minutes.
2. Works collaboratively with all operational departments in maintaining smooth communication.
3. Address guests' service needs in a professional, positive, and timely manner.
4. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
5. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific knowledge.
6. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
7. Partners with Event Managers in providing a customer experience that exceeds the customer’s expectations.
8. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
9. Talk with and listen to other employees to effectively exchange information.
10. Coordinates with Talent & Culture in submitting timely attendance and leave reports for smooth payroll process.
11. Ensures admin support is provided to role events and groups team.
12. Ensures all site inspection, group tracking sheets, stop sales and other communication is sent on time.

Additional Responsibilities

Performs other duties, as assigned, to meet business needs.

W H A T W E L O O K F O R

1. 1-2 years’ experience in a 5-star / luxury hotel.
2. Bachelor's Degree or Diploma in a relevant field, such as hospitality, tourism, business management, or a related discipline.
3. Confident communication skills, excellent written and verbal English is essential.
4. Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
5. Excellent computer skills (Microsoft Word, Excel, Outlook Express, Internet, e-mail).
6. Positive attitude with excellent interpersonal and team-building skills.