European Experience Captain - for Award winning Restaurant

Apt Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An award-winning restaurant is seeking a skilled Restaurant Captain to oversee the dining area and ensure exceptional service. In this dynamic role, you will lead the waitstaff team, ensuring they are knowledgeable about the menu and capable of delivering a memorable dining experience. Your leadership will help maintain high customer satisfaction while managing guest queries and coordinating with kitchen staff for timely food delivery. If you thrive in fast-paced environments and are passionate about hospitality, this opportunity is perfect for you.

Benefits

Food allowance

Free accommodation

Transport

Uniforms

Health insurance

Air ticket every two years

Paid leave as per UAE laws

Qualifications

• Prior experience as a Restaurant Captain in a restaurant setting.
• Excellent communication and leadership skills essential.

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service.
• Handle guest queries and concerns professionally and timely.

Skills

Communication Skills

Leadership Skills

Customer Service Orientation

Multitasking Ability

Attention to Detail

Job description

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.

In this role, you will coordinate and guide the waitstaff team ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns as well as handling any issues that may arise during service.

To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette as well as excellent communication and leadership skills.

If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service
• Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests
• Handle guest queries and concerns in a professional and timely manner
• Monitor the dining area and ensure cleanliness and organization
• Coordinate with the kitchen staff to ensure timely delivery of food
• Maintain a high level of customer service and guest satisfaction
• Train and mentor new waitstaff members
• Handle any issues that may arise during service ensuring quick resolution

Requirements

• Prior experience as a Restaurant Captain in a restaurant setting
• Excellent communication and leadership skills
• Customer service-oriented mindset
• Ability to handle high-pressure situations and multitask
• Strong attention to detail
• Fluency in English and additional languages is a plus

Benefits

AED 3000, Food allowance 250 to 450, Service charge Avg 1200, Credit card tips, cash tips, free accommodation, transport, uniforms, health insurance, air ticket once every two years, paid leave as per UAE laws.