EOR & Payroll Partnerships Specialist

Vectara; United Arab Emirates; Remote; AED 120,000 - 180,000; Full time

Job summary

A leading company is seeking an EOR & Payroll Partnerships Specialist to enhance global payroll and EOR operations. This role involves managing partner relationships, ensuring service quality, assisting with onboarding, and conducting market research. Ideal for those who thrive in fast-paced environments and excel in operations and stakeholder management.

Benefits

Work from anywhere

Paid Time Off (PTO)

Premium health insurance

Opportunities for professional growth

Dynamic work environment

Qualifications

• 3-4 years in partner coordination, payroll, or HR operations.
• Familiarity with global payroll and Employer of Record models.
• Experience in a startup or high-growth environment is a plus.

Responsibilities

• Manage relationships with payroll & EOR partners, ensure performance standards.
• Assist in onboarding new payroll or EOR partners.
• Conduct market research to identify potential partners.

Skills

Attention to detail

Organizational skills

Communication skills

Project management

Tools

Spreadsheets

Project management tools

Job description

About Us
RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.

By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.

We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.

About the Role

We are looking for a detail-oriented and proactive EOR & Payroll Partnerships Specialist to support our global payroll and Employer of Record (EOR) operations. You will play a vital role in managing relationships with our payroll & EOR partners, ensuring performance standards are met, assisting in country expansions, and supporting pricing reviews and negotiations.

This is an exciting opportunity for someone who enjoys operations, relationship management, and problem-solving in a fast-paced startup setting. You’ll work closely with internal teams such as Payroll, Legal, Finance, Employee Experience and Customer Success to ensure our partner ecosystem is reliable, scalable, and aligned with business needs.

Key Responsibilities

Partner Relationship & SLA Management

• Maintain day-to-day communication with EOR and payroll partners across multiple countries.
• Monitor and track partner performance against agreed SLAs.
• Log and follow up on partner escalations, delays, and service concerns to resolution.
• Maintain internal trackers, feedback logs, and contract documentation for all active partners.

Partner Setup & Expansion Support

• Assist in onboarding new payroll or EOR partners, including internal coordination with Legal, Compliance, and EOR operations teams
• Support new country launches by gathering partner information, supporting due diligence, and helping prepare project timelines.
• Work with stakeholders to ensure operational readiness, testing, and handoff of new EOR or payroll setups.

Market Research & Pricing Support

• Conduct market research to identify and evaluate potential partners in new or changing markets.
• Help prepare cost analysis, side-by-side comparisons during the partner selection process.
• Support pricing discussions with partners by preparing background materials, current benchmarks, and identifying negotiation points.

Internal Collaboration & Documentation

• Collaborate with internal teams (Payroll, Legal, Finance, Employee Experience and Customer Success) to support smooth partner integrations and changes.
• Maintain up-to-date documentation for partner contacts, SLAs, pricing terms, and process workflows.
• Contribute to internal resource libraries such as Country guides, FAQ onboarding templates, etc..

Qualifications:

• 3–4 years of experience in partner coordination, payroll operations, HR operations, or a similar role ).
• Familiarity with global payroll practices, Employer of Record models, or working with EOR and payroll service providers
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills, especially when dealing with external partners and cross-functional teams.
• Ability to manage multiple projects or countries at once in a remote setup
• Proficiency in using spreadsheets, trackers, and basic project management tools.
• Prior experience in a startup or high-growth environment, particularly in the EOR space, is a plus.

What We Offer:

• Work from anywhere.
• Paid Time Off (PTO).
• Premium health insurance.
• Opportunities for professional growth and development.
• Dynamic and collaborative work environment.