EOR & Payroll Partnerships Specialist

RemotePass; United Arab Emirates; Remote; AED 120,000 - 160,000; Full time

Job summary

A leading company is seeking an EOR & Payroll Partnerships Specialist to manage global payroll operations. The role involves overseeing partner relationships, supporting country expansions, and conducting market research. Ideal candidates have 3-4 years of relevant experience, excellent organizational skills, and thrive in a startup environment.

Qualifications

• 3-4 years in partner coordination or HR operations.
• Knowledge of global payroll practices and EOR models.
• Experience in a startup environment is a plus.

Responsibilities

• Manage relationships with payroll & EOR partners.
• Assist in onboarding new payroll or EOR partners.
• Conduct market research for potential partners.

Skills

Attention to detail

Organizational skills

Communication skills

Project management

Tools

Spreadsheets

Project management tools

Job description

About the Role

We are seeking a detail-oriented and proactive EOR & Payroll Partnerships Specialist to support our global payroll and Employer of Record (EOR) operations. The role involves managing relationships with payroll & EOR partners, ensuring performance standards, assisting with country expansions, and supporting pricing reviews and negotiations.

This is an exciting opportunity for someone interested in operations, relationship management, and problem-solving within a fast-paced startup environment. The successful candidate will collaborate closely with teams such as Payroll, Legal, Finance, Employee Experience, and Customer Success to ensure our partner ecosystem is reliable, scalable, and aligned with business needs.

Key Responsibilities

1. Partner Relationship & SLA Management
   • Maintain daily communication with EOR and payroll partners across multiple countries.
   • Monitor and track partner performance against SLAs.
   • Log and follow up on escalations, delays, and service concerns.
   • Maintain trackers, feedback logs, and contract documentation for active partners.
2. Partner Setup & Expansion Support
   • Assist in onboarding new payroll or EOR partners, coordinating with Legal, Compliance, and EOR operations teams.
   • Support new country launches by gathering partner info, conducting due diligence, and preparing project timelines.
   • Ensure operational readiness for new setups.
3. Market Research & Pricing Support
   • Conduct market research to identify potential partners.
   • Assist in cost analysis and partner selection processes.
   • Support pricing negotiations with preparation of background materials and benchmarks.
4. Internal Collaboration & Documentation
   • Work with internal teams to support partner integrations and updates.
   • Maintain current documentation on contacts, SLAs, pricing, and workflows.
   • Contribute to resource libraries like country guides and onboarding templates.

Qualifications

• 3-4 years of experience in partner coordination, payroll operations, HR operations, or similar roles.
• Knowledge of global payroll practices and EOR models.
• Excellent attention to detail and organizational skills.
• Strong communication skills, both written and verbal.
• Ability to handle multiple projects across different countries remotely.
• Proficiency with spreadsheets, trackers, and project management tools.
• Experience in a startup or high-growth environment, especially in EOR, is a plus.