Enterprise Transformation Analyst — Process Improvement & Change

Al Ghurair; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Al Ghurair is seeking a proactive Business Analyst within Enterprise Excellence to drive transformation across AGI units. You will support operating model changes, process mapping, and data-driven improvements that boost efficiency and customer experience.

You will engage with heads of departments, deliver Lean/Six Sigma initiatives, and help sustain change across multiple functions with strong analytical and communication skills.

Qualifications

• Experience in Lean, Six Sigma and Change Management.
• Experience in at least one transformational project within a Service Operations environment.
• Excellent problem-solving skills and the ability to communicate complex ideas clearly.
• Business Analysis and process mapping ability.
• Advanced MS Excel for data analysis, reporting, and process assessments.

Responsibilities

• Support as a business analyst for the execution of transformation projects with quantified revenue impact as well as material operational improvements.
• Engage with different business and department heads to help them achieve improvement targets.
• Deliver Lean, Six Sigma deployment, projects and initiatives aimed at enhancing business efficiency and customer experience.

Skills

Change Management

Lean Six Sigma

Business Analysis

Data Analysis

Process Mapping

Project Management

MS Excel (Advanced)

Visio

Stakeholder Engagement

Education

Undergraduate degree in Engineering, Business or Science

Tools

Microsoft Visio

Microsoft Excel

PowerPoint

Job description

Al Ghurair is seeking a proactive Business Analyst within Enterprise Excellence to drive transformation across AGI units. You will support operating model changes, process mapping, and data-driven improvements that boost efficiency and customer experience.

You will engage with heads of departments, deliver Lean/Six Sigma initiatives, and help sustain change across multiple functions with strong analytical and communication skills.