Enterprise Account Executive - Public Sector

Microsoft; Abu Dhabi; On-site; AED 180,000 - 230,000; Full time

Job summary

A global technology company in Abu Dhabi seeks an experienced Customer Advocate. You will drive account planning, engage stakeholders, and ensure customer satisfaction while managing digital transformation strategies. Proficiency in Arabic and substantial industry experience are required for this role.

Qualifications

• 7+ years experience in an industry or 5+ years with a Bachelor's.
• Proficiency in written, reading, and conversational Arabic is required.
• 5+ years of account management experience or equivalent.

Responsibilities

• Develops and oversees execution of account plans.
• Engages internal and external stakeholders for planning.
• Advocates on behalf of customers internally.

Skills

Account management

Customer advocacy

Digital transformation strategies

Industry knowledge

Sales excellence

Education

Bachelor's Degree in Business, Technology, or related field

Master's Degree in Business Administration

Job description

Responsibilities

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
• Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
• Industry Relevant Trusted Seller– Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business.
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.

Qualifications

Required/minimum qualifications:

• 7+ years experience in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), digital transformation, or relevant work experience (e.g., consulting, technology)
• OR Bachelor's Degree in Business, Technology, or related field AND 5+ years experience in an industry or relevant work experience
• OR Master's Degree in Business Administration AND 4+ years experience in an industry or relevant work experience
• OR equivalent experience

Additional or preferred qualifications:

• Bachelor's Degree in Business, Technology, or related field AND 8+ years experience in an industry
• OR Master's Degree in Business Administration AND 6+ years experience in an industry
• 5+ years account management experience OR equivalent

Note: This role requires proficiency in written, reading, and conversational Arabic as you will be assigned to the UAE Public Sector.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. If you need assistance or a reasonable accommodation due to a disability during the application or recruiting process, please send a request via the Accommodation request form.