Engineering Manager

About The Company

Digital Zone is a leading regional player and the Iraqi champion in the e-commerce (e-goods) sector, serving millions of customers daily.

Since its founding, Digital Zone has achieved remarkable growth and success metrics, outpacing regional expectations. As we expand, we are looking to grow our team.

Our Tech team comprises top engineers, with technical leads who are hands-on and experienced. We prioritize a healthy, productive, and efficient engineering culture.

The Role

We are seeking an Engineering Manager to lead and motivate our engineering team, while also fulfilling certain Scrum Master responsibilities to ensure effective delivery and continuous improvement. The role focuses on people management, technical oversight, and engineering excellence, along with facilitating Agile processes and empowering the team.

Engineering Managers at Digital Zone view their team as their product, ensuring technical credibility, safeguarding team health, hiring top talent, and enabling success. They own product delivery, seek ongoing productivity improvements, and coordinate across departments. They also perform Scrum Master duties such as removing impediments, managing sprint events, and promoting continuous improvement.

This role is ideal for a passionate individual with a proven track record who thrives on challenges and aims to foster technical excellence and a healthy Agile environment.

Who we're looking for

This Is The Right Role For You If

• You are a natural problem solver, adept at finding solutions within real-world constraints.
• You pay attention to detail and strive for perfection in your work.
• You see challenges as opportunities, approaching them with curiosity and perseverance.
• You uphold high standards for documentation, time management, reporting, and communication.
• You take ownership of your work and its outcomes.
• You communicate proactively and foster open dialogue and feedback.
• You are comfortable with ambiguity and can take projects from idea/RFC to production.
• You have an engineering mindset, open to learning, adaptation, and continuous improvement.
• You can collaborate with other leaders, provide clear direction, and ensure projects are completed on time and within budget.
• You excel at coaching teams in Agile frameworks, facilitating sprints, and nurturing a productive environment.

Location

This role is on-site in Dubai, UAE, with some remote flexibility.

Responsibilities

Team & People Management

• Manage engineers, overseeing performance, growth, and well-being.
• Mentor and coach engineers to develop their skills and experience.
• Conduct regular 1:1s, providing clear performance feedback.
• Promote psychological safety and a positive team culture.
• Recruit globally distributed talent, conducting managerial interviews, and preparing the team for technical interviews.

Technical & Delivery Ownership

• Own product delivery, balancing deadlines with code quality and team productivity.
• Plan projects for major epics, aligning with business goals and collaborating cross-functionally.
• Maintain technical credibility through code reviews and staying updated on engineering practices.
• Enhance product quality, security, and performance.
• Participate in Incident Management on-call rotations, working with Infrastructure engineers to meet availability and reliability targets.

Agile Facilitation & Scrum Master Responsibilities

• Coordinate sprints, retrospectives, and daily stand-ups.
• Guide the team in adopting Agile/Scrum practices, fostering maturity.
• Facilitate communication across teams and stakeholders.
• Manage scope and timelines, focusing on sprint goals.
• Identify and resolve impediments or conflicts.
• Work with Product Owners to refine backlogs and handle new requests.
• Champion continuous improvement and maintain healthy workflows.

Process & Strategy

• Draft quarterly OKRs and KPIs aligned with company objectives.
• Implement process improvements to boost productivity, transparency, and quality.
• Lead technical decision-making within the team, making final calls when needed.

Qualifications

• 8+ years in Software Engineering or related fields.
• 3+ years of full-remote work experience with proven self-management.
• 2+ years in engineering leadership/management in fast-paced environments.
• Familiarity with Scrum/Agile practices and facilitation skills.
• Excellent communication and servant leadership skills.
• Strong organizational and problem-solving skills.

Nice To Have

• Experience with backend technologies like Node.js (TypeScript) or Go.
• Knowledge of modern frontend frameworks (React + Next).
• Experience in large-scale e-commerce or product companies.
• Startup experience.