Engineering Coordinator

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hotel brand in Dubai is seeking talented individuals to join their team, focusing on customer service and operational efficiency. As part of the JW Marriott Marquis, you will engage in a variety of tasks including managing guest inquiries, ensuring smooth operations, and contributing to special events. Successful candidates will enjoy a competitive salary and extensive benefits, along with opportunities for global growth and development.

Benefits

Competitive salary

Accommodation and meals on duty

Medical and life insurance coverage

Discounts for friends and family

Unlimited career opportunities

Qualifications

• Experience in hospitality and customer service.
• Ability to manage multiple tasks efficiently.
• Strong communication skills.

Responsibilities

• Answer the telephone courteously and efficiently.
• Record all incoming calls and ensure follow-up.
• Manage maintenance contracts with vendors.
• Assist during special events like weddings.

Job description

Description

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling 5-star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms, offering awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before relaxing with a massage at Saray Spa. Sample flavors from around the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian, and Thai cuisine. For those planning an event in downtown Dubai, our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera, all just minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with how we treat our associates. We believe it takes people who genuinely love what they do to create truly extraordinary experiences.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our team. In return, we offer:

• An exciting career opportunity with potential for global growth within our extensive hotel portfolio.
• Learning opportunities with some of the best professionals in the region.
• Opportunities for promotion aligned with our training and development programs.
• A competitive salary with excellent benefits, including accommodation, meals on duty, transportation, and more.
• World-class training and leadership development programs.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels worldwide.
• Discounted food & drinks across our restaurants and bars.
• Discounts for friends and family.
• Unlimited career opportunities both locally and internationally.
• Medical and life insurance coverage.

OUR EXPECTATIONS FROM THE ROLE:

• Answer the telephone courteously and efficiently, following hotel standards.
• Record all incoming calls, requests, tasks, and incidents, ensuring follow-up and guest satisfaction.
• Attend to visitors, suppliers, and contractors' requests at the reception.
• Manage maintenance contracts with third-party vendors and contractors.
• Maintain organized files and trace systems in the engineering office.
• Follow up on enterprise system updates to ensure compliance.
• Update the GSS scoreboard daily.
• Monitor stationary supplies and update relevant records.
• Post important announcements and messages on the bulletin board.
• Update HLP records, pest control reports, and departmental training reports monthly.
• Prepare monthly departmental meeting agendas and presentations, distribute minutes.
• Coordinate HR processes such as onboarding, job chats, cross-training, probation, performance reviews, and training.
• Distribute departmental payslips and ensure follow-up on asset stickers.
• Prepare local expense reports, manuals, and certificates.
• Update the departmental organization chart.
• Assist during special events like weddings.
• Report safety hazards or maintenance issues immediately.
• Prepare and review documents, ensuring accuracy and completeness.
• Maintain office equipment and liaise with service providers for repairs.
• Attend to phone calls as needed.
• Prepare monthly reports, ensure proper filing, and maintain departmental forms.
• Maintain a safe, hygienic work environment and perform related duties as assigned.
• Ensure associates have proper supplies, equipment, and uniforms.

Marriott International is an equal opportunity employer, committed to diversity and inclusion, and does not discriminate on any protected basis such as disability or veteran status.

Required Experience:

IC