Engineer SOC Mobile Core & Roaming Support

Engineer SOC Mobile Core & Roaming Support

Emirates Integrated Telecommunications Company

Responsibilities:

• Network Surveillance and Fault Rectification
• Monitoring of Mobile Core Network & Roaming KPIs
• CS/vIMS/EPC/vEPC/SPS/VAS KPIs monitoring and reporting any degradation to responsible teams.
• Routine Network Check such as Health Check, Preventive Maintenance, Network Alarm Management
• Escalation to L2 support, Follow-up and coordination
• Generate, Update and Provide reports relevant to Network Operations and Maintenance
• Monitoring and troubleshooting any raised alarms on the Core nodes. Open cases for new alarm with the suitable severity

Qualifications:

• Minimum B.Eng in Electronics/Telecom Engineering, preferably M.Eng or M.S. from a reputable university.

Experience:

• Minimum 2 years of experience working in SOC Roaming

Skills:

• Good understanding of CS/vIMS/EPC/vEPC KPIs
• Good knowledge in programming and automation.
• Must be able to work effectively in a 24 x 7 x 365 environment;
• Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned.
• Works well within a team and ability to build relationships cross-functionally.
• Ensure the operations and network KPIs are met with the highest quality and standards.
• Ability to work under pressure and to be able to handle network crises and emergencies
• Management Notification & Escalation as per the company escalation matrix

Company Industry:

• Telecom
• ISP

Department / Functional Area:

Keywords:

• Engineer SOC Mobile Core & Roaming Support