Engineer RAN & Wireless

edara; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Emirates Integrated Telecommunications Company PJSC is seeking a Network Operations Centre professional to monitor RAN across 2G/3G/4G/5G/FTTA for Nokia, Huawei and Ericsson, and to manage alarms using U2000, NFMP, NetAct, ENM and Taishan. The role includes telephone-style escalation and coordination with field teams.

You will verify mobile services after changes and perform rerouting or capacity upgrades while operating in a 24x7 environment.

Qualifications

• Bachelor’s degree in computer science or telecom engineering.
• Minimum 3 years telecom monitoring experience.

Responsibilities

• Monitor RAN networks across 2G/3G/4G/5G/FTTA for multiple vendors.
• Monitor transmission nodes via U2000 and NFMP.
• Monitor WiFi APs and OFDM links with PRTG and Cisco Prime.
• Surveil networks/services; manage alarms within SLA priorities.
• Monitor RAN nodes via NetAct, ENM, Taishan; verify mobile services post-change.
• First contact for faults; isolate issues and support field teams.
• Perform traffic rerouting and capacity/node upgrades.
• Escalate critical issues to partners and management per process.

Skills

Telecom knowledge

RAN technology

24x7 operations

Troubleshooting

Stakeholder liaison

Education

Bachelor’s Degree in Computer Science or Telecom Engineering

Tools

PRTG

Cisco Prime

NetAct

U2020

Taishan

ENM

Huawei NCE

NFMP

Nokia NetAct

OSS Tools

Job description

• Monitoring of RAN Network (2G/3G/4G/5G/FTTA Network of Nokia/Huawei/Ericsson RAN Nodes.
• Monitoring access transmissions nodes through U2000, NFMP.
• Monitoring of WiFi Access Points and OFDM wireless transmission links using monitoring tools such as PRTG, Cisco Prime.
• Network / Service Surveillance and Alarm Handling. Reporting alarm/event must be within agreed SLA as per the ticket priority.
• Monitoring RAN (Radio Access Nodes) nodes through U2000, NFMP, Nokia NetAct, Ericsson ENM, Huawei Taishan.
• Monitoring of WiFi Access Points and OFDM wireless transmission links using monitoring tools such as PRTG, Cisco Prime.
• Verification of Mobile Services after Change Request activity.
• Acting as 1st point of contact for transmission faults, isolate fault location and provide technical support to filed teams for troubleshooting.
• Must be able to perform traffic rerouting, MW links capacity upgrade and node version upgrade.
• Timely escalation of critical network issues to service partners, stakeholders, and management team as per company escalation matrix.
• Control & Support Reactive or Planned Activities.
• Performing additional tasks assigned by management.
  

Key Accountabilities

JOB DESCRIPTION

• Monitoring of RAN Network (2G/3G/4G/5G/FTTA Network of Nokia/Huawei/Ericsson RAN Nodes.
• Monitoring access transmissions nodes through U2000, NFMP.
• Monitoring of WiFi Access Points and OFDM wireless transmission links using monitoring tools such as PRTG, Cisco Prime.
• Network / Service Surveillance and Alarm Handling. Reporting alarm/event must be within agreed SLA as per the ticket priority.
• Monitoring RAN (Radio Access Nodes) nodes through U2000, NFMP, Nokia NetAct, Ericsson ENM, Huawei Taishan.
• Monitoring of WiFi Access Points and OFDM wireless transmission links using monitoring tools such as PRTG, Cisco Prime.
• Verification of Mobile Services after Change Request activity.
• Acting as 1st point of contact for transmission faults, isolate fault location and provide technical support to filed teams for troubleshooting.
• Must be able to perform traffic rerouting, MW links capacity upgrade and node version upgrade.
• Timely escalation of critical network issues to service partners, stakeholders, and management team as per company escalation matrix.
• Control & Support Reactive or Planned Activities.
• Performing additional tasks assigned by management.
  

Qualifications

• Bachelor’s Degree in Computer Science or Telecom Engineering graduate

Experience

• 3 years of strong telecom knowledge and experience in the following technologies:
• Nokia, Huawei and Ericsson 2G/3G/4G/5G/FTTA Technologies.
• experience in Wireless network in Telecom/Communication industry.
• Must be able to work effectively in a 24 x 7 x 365 environment.
• 3 Years of experience in Monitoring of 2G/3G/4G/5G/FTTA of Nokia/Huawei/Ericsson RAN Nodes.

Skills

• strong telecom knowledge and experience in the following technologies:
  • Good knowledge of Huawei, Nokia, Redline and Infinet (PTP) Wireless products.
  • Good knowledge of Cisco APs (Indoor and Outdoor).
  • Good knowledge on monitoring tool Huawei NCE, NFMP, PRTG and Cisco Prime.
  • Good knowledge of OSS Tools (Netact, U2020, Taishan and ENM)
• Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned.
• Knowledge of network implementation / integration processes.
• Monitoring all day-to-day activities within Service Operations Centre.
• Good Liaison between SOC and other departments like Transport, Access Transmission, Core, Backbone Transmission, L2 of Radio Access Network.
• Ability to work under pressure and to be able to handle network crises and emergencies

About Us

Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow

What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.

About Emirates integrated Telecommunications Company PJSC

The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU.DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.