Abu Dhabi
On-site
AED 120,000 - 200,000
Full time
30+ days ago
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Job summary
An established industry player is seeking a seasoned professional with over a decade of experience in Endur to join their dynamic team. This role emphasizes strong troubleshooting skills and the ability to manage support requests independently in a high-pressure trading environment. The ideal candidate will possess a deep understanding of Endur modules, particularly in trading risk settlements and reporting. If you thrive in fast-paced settings and have excellent communication skills to liaise with front office teams, this opportunity is perfect for you to make a significant impact in the technology vertical.
Qualifications
- 10+ years of experience in Endur with a focus on application maintenance.
- Strong understanding of Endur modules and SQL for debugging.
Responsibilities
- Manage support requests and prioritize tasks independently.
- Diagnose and resolve issues efficiently in a trading environment.
Skills
Endur
SQL
Troubleshooting
Stakeholder Management
Incident Management
Problem Management
Change Management
Job Requirements
- Minimum of 10 years of experience working on Endur. Added advantage if there is relevant experience in an Endur application maintenance or production support role.
- Strong understanding of Endur modules including trading risk settlements and reporting.
- Ability to independently manage support requests, prioritize tasks, and work without direct supervision.
- Excellent troubleshooting skills with the ability to diagnose and resolve issues efficiently.
- Familiarity with SQL queries and Endur data structures for debugging and issue analysis.
- Strong communication and stakeholder management skills to support front office risk and operations teams.
- Experience working in a high-pressure trading environment with tight SLAs.
- Prior exposure to incident, problem, and change management processes in ITIL-based environments is a plus.
Vertical: Technology