EN - Housekeeping Attendant

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking a Housekeeping Attendant to ensure cleanliness and presentation standards are met throughout the hotel. The ideal candidate will possess a warm personality, previous housekeeping experience, and skills in organization and time management. Responsibilities include cleaning rooms, managing supplies, and providing excellent guest service, with a commitment to health and safety standards.

Qualifications

• Previous housekeeping experience is an asset.
• Ability to anticipate guest needs and maintain professionalism.
• Warm and caring personality with excellent organizational skills.

Responsibilities

• Provide consistent housekeeping service to guest rooms and common areas.
• Ensure that guest requests are met promptly and courteously.
• Maintain equipment cleanliness and report any issues to Supervisor.

Skills

Organizational skills

Time management

Guest service

Job description

• To provide a consistent housekeeping service to guest rooms balconies bathrooms restaurants public areas and circulatory areas that meet the hotels standards for cleanliness and presentation.
• Cleans and maintains areas of responsibility according to set standards and procedures
• Replenish guest supplies
• Ensure guests requests are promptly and courteously met
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness and repair
• Maintain a section room report as well as a daily productivity report
• Attend daily briefings with supervisor and takes on daily assigned tasks
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints reporting them to Supervisor immediately
• Report unusual behavior/activities in guestroom floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Comply with hotels health safety and hygiene policy
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Carry out valet services when required (e.g. delivery of linen processing laundry orders)
• Fully understands the difference in guest levels (VIPs) and Room Categories

• Must adhere to all Lost and Found procedures
• Proper follow up of HK SOPs
• Must comply with all fire evacuation procedures and first aid trainings
• Must comply with Raffles grooming standards
• To attend proper trainings and have best conduct at work

Qualifications :

Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs being professional and welcoming
Excellent organizational skills and time management

Remote Work :

No

Employment Type :

Fulltime