Emergency Operations & Crisis Coordination Officer

The General Civil Aviation Authority; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

The General Civil Aviation Authority in Abu Dhabi is seeking personnel to support the Emergency Operations Room, delivering daily operational and tactical assistance in line with national policies. You will prepare shift documents, monitor emergencies, and cover national operations center duties when required.

You will also assist in crisis communication management, engage stakeholders, participate in crisis exercises, and maintain comprehensive document records to ensure a solid evidence base

Qualifications

• Diploma or high School degree with no previous experience or as defined in the JD Matrix.

Responsibilities

• Emergency Operations Room: provide daily operational and tactical support within the Emergency Operation in line with organizational and national policies, standards and requirements.
• Prepare and handle the required documents and event history at the beginning and ending of every shift.
• Monitor current trends in emergencies on a daily basis.
• Cover shifts at the Authority’s platform within the National Operations Center (if required).
• Undertake daily health check on the communications devices, channels and means.
• Crisis Communication Management: support communications and correspondences with regards to crisis management.
• Support early warning process to initiate stakeholder engagement for managing the crisis.
• Maintain constant touch and relationship with all relevant internal and external stakeholders.
• Crisis Exercises and Tests: participate in crisis exercises, simulation tests, seminars and trainings.
• Document Management: organise and maintain comprehensive records of relevant reports, minutes of meetings and general documents to ensure an accurate record and evidence base using the standard system.
• Receive, classify, issue, consolidate and/or summarise documents, information, as well as maintaining records of documents processed to ensure compliance with standards.
• Emergency Operations Policies, Procedures and Manuals: follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

Education

Diploma or high School degree

Job description

The General Civil Aviation Authority in Abu Dhabi is seeking personnel to support the Emergency Operations Room, delivering daily operational and tactical assistance in line with national policies. You will prepare shift documents, monitor emergencies, and cover national operations center duties when required.

You will also assist in crisis communication management, engage stakeholders, participate in crisis exercises, and maintain comprehensive document records to ensure a solid evidence base