Dispatcher

Al Sahraa Recruitment Services; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in Abu Dhabi is seeking a highly organized Dispatcher to ensure smooth transportation operations. The ideal candidate will excel in communication and multitasking, providing exceptional customer service while managing logistics efficiently. Responsibilities include processing requests, assigning drivers, and maintaining accurate records. Join a dynamic team dedicated to enhancing customer satisfaction and operational excellence.

Qualifications

• 2+ years of experience in dispatching or logistics.
• Fluent in English; knowledge of Tagalog, Bengali, or Sinkala is an advantage.

Responsibilities

• Receive and process transportation requests from clients.
• Monitor and track the movement of vehicles using GPS systems.
• Respond to issues or delays during transportation.

Skills

Communication

Customer Service

Organizational Skills

Multitasking

Education

High School Diploma

Certification in Logistics

Tools

GPS Systems

Dispatch Software

Job description

We are currently seeking a highly organized and detail-oriented Dispatcher to join our team in Abu Dhabi. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for providing exceptional customer service. As a Dispatcher, you will play a crucial role in ensuring the smooth and efficient operation of our transportation services.

Key Responsibilities :

• Receive and process transportation requests from clients, both internal and external
• Assign drivers and vehicles to transport goods and materials according to delivery schedules and customer requirements
• Monitor and track the movement of vehicles using GPS systems and communicate updates to clients and drivers
• Coordinate with the operations team to ensure timely and efficient delivery of goods
• Respond to any issues or delays that may arise during transportation and find solutions to minimize disruptions
• Maintain accurate records of transportation activities and update the system with relevant information
• Communicate with clients to provide updates on delivery status and address any concerns or complaints
• Ensure compliance with company policies, procedures, and safety regulations at all times
• Collaborate with other departments to improve processes and enhance overall customer satisfaction

Qualifications :

• High School Diploma or equivalent; additional certification in logistics or transportation is a plus
• 2+ years of experience in dispatching, logistics, or a related field
• Excellent communication and customer service skills
• Strong organizational and time-management abilities
• Proficiency in using GPS systems and dispatch software
• Knowledge of transportation regulations and safety procedures
• Ability to work under pressure and handle multiple tasks simultaneously
• Flexibility to work on a rotating shift schedule, including weekends and holidays
• Fluent in English; knowledge of Tagalog, Bengali, or Sinkala is an advantage

Dispatcher • Abu Dhabi, United Arab Emirates