Senior Client Service Executive - Hindi Speaking

TP Global Marketing Services FZ-LLC; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking a dynamic professional to manage affiliate relationships, ensuring excellent customer service and business negotiations. The ideal candidate will possess strong communication skills and experience in a multicultural environment, contributing to revenue growth through effective affiliate management.

Benefits

Commission

Medical Insurance

Paid Leaves

Visa

Qualifications

• 3-5 years of relevant experience.
• Fluency in Hindi & English with excellent oral and written skills.

Responsibilities

• Provide excellent customer service to maintain and acquire affiliates.
• Manage business negotiations and deal tracking.
• Coordinate with teams to address affiliate needs.

Skills

Communication

Organizational Skills

Interpersonal Skills

Flexibility

Integrity

Job description

Job Details

Commission, Medical Insurance, Paid Leaves, Visa

Vacancy

Job Description

1. Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
2. Manage business negotiations with customers.
3. Handle business deal tracking, monitoring, closing, and other related activities as needed.
4. Coordinate with various teams to address affiliate needs in an accurate and timely manner.
5. Recommend process improvements to increase revenue targets.
6. Perform new customer acquisition through research, referrals, networking, cold calling, data feeds, and emails.
7. Maintain open communication with all affiliates on day-to-day issues.

Desired Candidate Profile

Qualifications and Education Requirements:

MUST HAVE:

• 3-5 Years of relevant experience
• Flexibility to work in a multicultural environment
• Outstanding communication, organizational, and interpersonal skills
• Dynamic, innovative, and target-oriented
• Fluency in Hindi & English with excellent oral and written skills
• Reliable, with integrity of character

NICE TO HAVE:

• Client handling experience in the financial services sector is a definite plus

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TP Global Marketing Services FZ-LLC