Food & Beverage Supervisor

FAIRMONT; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Food & Beverage Supervisor to ensure high service standards and manage operations in Dubai. The role involves supervising staff, maintaining hygiene standards, and engaging with guests to enhance their experience. Ideal candidates will have a diploma in Hospitality Management and strong organizational skills. Join a diverse team committed to excellence in service and inclusivity.

Qualifications

• Experience in administrative support, ideally in hospitality.
• Ability to work independently and in a team.

Responsibilities

• Supervise and provide professional service in the Food & Beverage area.
• Ensure compliance with health and safety regulations.
• Manage inventory and assist in menu planning.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Flexibility

Education

Diploma in Hospitality Management

Tools

Microsoft Office

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
#HospitalityIsAWorkOfHeart

Job Description

Food & Beverage Supervisor

Main Responsibilities

• Provide courteous, professional, efficient, and flexible service at all times, following hotel standards.
• Supervise, correct, and demonstrate all duties in the assigned area according to the Master Task List, which is reviewed regularly.
• Be flexible and rotate within different sub-departments of Food & Beverage or other hotel departments as assigned.
• Perform duties and tasks when rotated and assigned to other departments as per the Master Task List.
• Be knowledgeable about all hotel services and facilities.
• Ensure compliance with health, hygiene, and safety regulations, including HACCP standards.
• Maintain food hygiene and safety, ensuring equipment is functional and staff are trained.
• Perform duties common to all waitstaff and other duties as assigned.
• Report sales, guest complaints, and concerns related to personnel or equipment to supervisors or managers.
• Follow opening and closing procedures established for the work area.
• Manage inventory par stocks, control beverage inventory, and ensure adequate supplies.
• Assist in inventory checks and control requisitioning, storage, and use of supplies and equipment.
• Liaise with kitchen and other departments to ensure quality and smooth operation.
• Keep the work area clean and organized.
• Be familiar with fire, emergency, and safety policies, and ensure staff adherence.
• Understand and embody Accor’s spirit, values, and environmental commitments, integrating them into daily operations.

Food & Beverage Product

• Assist in planning menus, advertising, and promotions.
• Use only fresh ingredients in food and beverage preparation.
• Control operating supplies to ensure smooth operation and minimize waste.
• Understand and explain food and beverage costs and discrepancies.
• Know menu items thoroughly and recommend beverage pairings and upsells.
• Prepare and serve orders professionally, following standards.
• Operate MICROS POS system fluently and handle transactions accurately.

Guest Services

• Handle guest inquiries courteously, report complaints, and follow up.
• Maintain high service standards and a welcoming image.
• Establish good rapport with guests and maintain relationships.

General

• Adhere to hotel policies and safety regulations.
• Report punctually in proper uniform and maintain personal hygiene.
• Maintain good relations with colleagues and a positive attitude.
• Participate in briefings, training, and meetings.
• Handle lost and found items according to policy.
• Respond flexibly to changing hotel functions.

Occasional Duties

• Assist in inventory and promotional planning.
• Perform other duties as assigned by the F&B Manager.

Qualifications

• Diploma in Hospitality Management preferred.
• Experience in administrative support, ideally in hospitality.
• Proficiency in Microsoft Office and relevant software.
• Strong organizational and communication skills.
• Attention to detail and accuracy.
• Ability to work independently and in a team.
• Flexibility and willingness to learn.

Additional Information

Describe your team and environment briefly, emphasizing culture and inclusivity. Note any specific local or legal requirements, such as work permits. We are committed to Diversity & Inclusion, aiming to attract, recruit, and promote diverse talent.