Restaurant Supervisor

Kitopi; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An innovative dining establishment is looking for a dedicated Restaurant Supervisor to lead daily operations and enhance the customer experience. In this role, you will oversee staff performance, ensure compliance with health and safety standards, and maintain a positive work environment. Your leadership will be crucial in fostering excellent service quality and team performance. If you are passionate about the hospitality industry and enjoy creating memorable dining experiences, this is the perfect opportunity for you to shine.

Qualifications

• Experience in a supervisory role in a restaurant or hospitality setting.
• Strong leadership and communication skills.

Responsibilities

• Supervise front-of-house staff and daily restaurant operations.
• Ensure excellent customer service and handle guest concerns.

Skills

Leadership

Customer Service

Conflict Resolution

Organizational Skills

Education

Food Safety Certification

Job description

We are seeking a motivated and experienced Restaurant Supervisor to help lead and oversee daily operations at our establishment. The ideal candidate will ensure a high standard of customer service, team performance, food quality, and cleanliness, contributing to a positive dining experience for every guest.

Key Responsibilities:

• Supervise front-of-house staff and daily restaurant operations.
• Ensure excellent customer service and handle guest concerns promptly and professionally.
• Monitor staff performance, provide coaching, and assist with training new employees.
• Ensure all areas of the restaurant are clean, organized, and compliant with health and safety regulations.
• Assist with scheduling, inventory management, and ordering supplies as needed.
• Support opening and closing duties including cash handling and shift reports.
• Coordinate with kitchen staff to ensure timely food service and consistency in food quality.
• Maintain a positive and productive working environment among staff.
• Implement company policies, procedures, and service standards.
• Work closely with the Restaurant Manager to improve service quality and efficiency.

Requirements:

• Previous experience in a supervisory role in a restaurant or hospitality setting.
• Strong leadership, organizational, and communication skills.
• Excellent customer service and conflict-resolution abilities.
• Food safety certification is a plus.