Customer Happiness Consultant-Emirati with familybook

Dicon Investment LLC; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in Dubai is looking for a Customer Happiness Consultant, specifically Emirati with a Family Book. The role involves ensuring client satisfaction, handling inquiries, and maintaining confidentiality. Ideal candidates should have customer service experience and strong typing skills.

Qualifications

• At least 1 year of experience in customer service.

Responsibilities

• Ensure good reception and respond to client inquiries.
• Report significant complaints and keep customer data confidential.
• Provide suggestions for improving service levels.

Skills

Customer Service

Typing Skills

Education

High School Qualification

Job description

Customer Happiness Consultant - Emirati with Family Book

1. Commitment to achieving quality policy and objectives.

2. Ensure good reception, welcome clients, and respond to their inquiries.

3. Quickly report complaints that have a significant impact on the center.

4. Keep confidential the data, documents, and information of customers.

5. Follow the center's rules and regulations.

6. Verify the authenticity of documents to complete the required service.

7. Print transactions of all kinds.

8. Provide creative suggestions for improving the level of service.

9. Carry out any tasks or work assigned by direct and senior management.

Job Specification

Leslie Manao is seeking talented and motivated individuals for the position of Customer Happiness Consultant - Emirati with Family Book in the Customer Service field at their office located in Dubai, United Arab Emirates. The ideal candidate should have a high school qualification and at least 1 year of experience. The position requires strong typing skills and mandatory customer service skills. This is a full-time, rotating shift job.

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