Restaurant Manager

Hilton Hotels; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Outlet Manager to oversee restaurant operations and deliver exceptional guest experiences. This role involves managing and training a dedicated team, ensuring high standards of service, and working within budget guidelines. You will drive sales, develop innovative menus, and maintain strong communication with your team. If you are passionate about hospitality and eager to make a significant impact in a vibrant environment, this opportunity is perfect for you!

Qualifications

• Experience in managing restaurant operations and training team members.
• Strong focus on customer service and financial targets.

Responsibilities

• Manage restaurant operations and maintain exceptional customer service.
• Recruit, train, and develop the restaurant team to maximize sales.

Skills

Management and/or supervisory Food and Beverage experience

Ability to meet financial targets

Ability to comply with Food and Beverage brand standards

Ability to work under pressure

Willingness to develop team members and self

Flexibility to respond to different work situations

Passion for delivering exceptional guest service

Job description

An Outlet Manager is responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience while training Team Members and working within budgeted guidelines.

What will I be doing?

As an Outlet Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Team Member experience. An Outlet Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

An Outlet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Passion for delivering exceptional levels of guest service

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