Manager, HR Operations

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in Dubai is seeking an HR Operations Manager to provide strategic leadership and direction to the HR Operations team. The role involves overseeing payroll, benefits administration, and ensuring compliance with local regulations. The ideal candidate will have a strong background in HR operations, excellent analytical skills, and the ability to build relationships across the organization. This position promises a dynamic work environment and the opportunity to drive operational improvements.

Qualifications

• Proven leadership experience in managing HR Operations teams.
• In-depth knowledge of local labor laws and HR operations in the UAE.

Responsibilities

• Oversee HR Operations team and ensure compliance with local regulations.
• Collaborate with other teams to eliminate process inefficiencies.
• Conduct audits and assessments of HR systems for compliance.

Skills

Leadership

Analytical Skills

Problem-Solving

Communication

Education

Bachelor of Business Administration

Tools

SAP

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Manager, HR Operations

About The Role
HR Operations Manager will provide overall leadership and direction to the HR Operations team at Atlantis Dubai. You will be responsible for ensuring the team delivers against all HR Operations objectives, including overseeing colleague issues, SAP management, payroll, benefits administration, and providing high levels of customer service. This role requires a strong focus on ensuring compliance, quality service delivery, and strategic operational management.
Key Responsibilities:
• Work closely with other HR Operations Manager to provide strategic leadership and direction to the HR Operations team, ensuring the consistent delivery of high-quality HR services in line with company policies, local regulations, and service level agreements (SLAs).
• Collaborate with other teams (Talent Acquisition, Compensation & Benefits, Learning & Development, Employee Relations and Government Relations) to eliminate process inefficiencies
• Oversee colleague issue management, SAP processes, payroll, leave management, and benefits administration, ensuring accuracy, compliance, and timely resolution of colleague concerns.
• Implement measures to maintain the accuracy of data in SAP and establish checks and balances to identify inconsistencies. Provide training to team members to enhance skills and prevent future data discrepancies.
• Enhance colleague onboarding and offboarding procedures for a seamless and efficient experience, minimizing bureaucratic obstacles, leveraging systems and automation, and reducing the margin for error to ensure a top-notch colleague journey.
• Facilitate timely colleague exit interviews and promptly escalate any noteworthy concerns or recurring themes to the Employee Relations department for further analysis and action.
• Collaborate with Assistant Managers and team leaders to set clear objectives, provide guidance, and ensure the effective management of colleague issues, driving a culture of excellence and continuous improvement within the team.
• Lead the development and implementation of operational strategies, workflows, and process improvements to enhance efficiency, compliance, and quality outputs across all HR Operations functions.
• Proactively identify issues, trends, and areas for improvement, leveraging data and analytics to drive operational initiatives and enhancements in service delivery and colleague experience.
• Establish and maintain strong working relationships with cross-functional teams to ensure seamless integration, alignment, and execution of HR processes and initiatives.
• Conduct regular audits and assessments of HR systems, processes, and outputs to ensure compliance, accuracy, and efficiency, and implement corrective actions as required.
• Review and revise HR operations policies to align with current local UAE labor laws, regulations, and best practices to ensure full compliance.
• Take the lead in preparing for annual internal and external audits, facilitating smooth processes, and providing necessary documentation to demonstrate adherence to legal requirements and established standards.
• Represent the HR Operations team in cross-departmental meetings, contribute to strategic planning, and liaise with senior management to provide updates, reports, and recommendations.
About You
We are looking for candidates with background in high volume operations and with demonstrated experience in HR Administration. You should demonstrate colleague-centric approach and be able to build stakeholder relationships across the whole organization.
Qualifications:
• Proven leadership experience in managing and developing high-performing HR Operations teams, preferably in a fast-paced, dynamic environment.
• Strong understanding of HR systems including SAP, processes, and best practices, with a focus on compliance, accuracy, and quality service delivery.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to leverage data and trends to drive strategic operational improvements.
• In-depth knowledge of local labor laws and regulations related to HR operations in the UAE is essential.
• Exceptional interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
• Experience in conducting audits, assessments, and process evaluations to ensure compliance and efficiency.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]