Infrastructure Operations Engineer

Eqvilent; United Arab Emirates; On-site; AED 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Infrastructure Operations Engineer, where you'll tackle exciting challenges and contribute to the efficiency of our infrastructure. This role offers the opportunity to work with a talented international team, handle advanced troubleshooting, and implement innovative solutions to enhance system performance. With a flexible schedule, cutting-edge technology, and a vibrant office in Dubai, this position promises personal and professional growth while ensuring a supportive work environment. If you're passionate about IT and eager to make an impact, this is the place for you!

Benefits

40 paid days off

Flexible schedule

Cutting-edge hardware and technology

Welcoming international team

Qualifications

• 2+ years of experience in IT support roles.
• Strong problem-solving abilities and multitasking skills.

Responsibilities

• Respond to employee requests and troubleshoot technical problems.
• Conduct root cause analysis and implement effective solutions.
• Maintain documentation of technical procedures and user manuals.

Skills

Problem-solving

Linux operating systems

Technical support

Communication skills

Scripting languages (Python, Bash)

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Job description

As an Infrastructure Operations Engineer, you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.

WHAT YOU'LL BE DOING:

• Handle and respond to employee requests via corporate communication platforms
• Troubleshoot and resolve technical problems involving infrastructure services
• Work closely with cross-functional teams to design and implement system upgrades and solutions
• Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
• Create and maintain documentation of technical procedures and user manuals for reference
• Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed

WHAT WE LOOK FOR IN YOU:

• A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
• At least 2 years of experience in IT support roles
• Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
• Proficiency in Linux operating systems and general infrastructure services
• Excellent communication skills, with fluency in English
• A strong desire for continuous learning and professional growth
• Familiarity with scripting languages like Python or Bash is an advantage

WHY SHOULD YOU JOIN OUR TEAM

• Exciting challenges with ample opportunities for personal and professional growth
• A welcoming international team of highly qualified professionals
• Cutting-edge hardware and technology
• Phenomenally great Dubai office
• Flexible schedule
• 40 paid days off
• Competitive salary