Presales Consultant / Solution Architect ECM & BPM

SER Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate professional to join their team as an ECM/BPM Consultant. This role involves presenting innovative solutions to clients, developing tailored concepts, and serving as a trusted advisor to management and IT teams. With a strong emphasis on communication and presentation skills, you will engage with customers directly, showcasing the advantages of complex software. If you thrive in dynamic environments and enjoy working outside the office, this opportunity is perfect for you to make a significant impact in the field of enterprise content management.

Qualifications

• 3+ years of experience in ECM/DMS/BPM or document-centric business processes.
• Strong IT affinity with skills in creating prototypes and demo scenarios.

Responsibilities

• Present Doxis4 ECM and BPM solutions to customers and potential customers.
• Develop solution concepts and prototypes based on customer needs.

Skills

ECM

DMS

BPM

Scripting

Presentation Skills

Communication Skills

Education

Degree in Computer Sciences

Degree in Business Informatics

Job description

Your passion for your work means

• Together with our sales team, you present our Doxis4 ECM and BPM solutions to customers and potential customers.
• Based on the technological possibilities of Doxis4, you select the most suitable options for the ECM and BPM project and the customer’s budget.
• You answer questionnaires for tenders and develop convincing solution concepts and prototypes.
• You serve as an enthusiastic advisor for departments and management teams and as a valued sparring partner for IT teams.
• You are capable of confidently and clearly presenting your solutions to any audience – from events to webinars.

The knowledge you have to offer

• You hold a degree in Computer Sciences or Business Informatics, or a comparable degree with top marks.
• You have at least three years of professional experience in ECM / DMS / BPM or are knowledgeable about document-centric business processes across various industries.
• You speak our customers’ language and can explain the key advantages of complex software clearly and directly.
• You have a strong IT affinity, which you effectively use to create prototypes and demo scenarios; scripting skills are a plus.
• You are a skilled presenter and communicator; your English is fluent.
• You enjoy working outside the office and look forward to meeting customers and prospects.