Senior Specialist, Account Management

Checkout.com; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading FinTech company is seeking an Account Manager to nurture relationships with Enterprise merchants. The role involves developing account plans, analyzing merchant performance, and collaborating with various teams to ensure an outstanding merchant experience. Ideal candidates should have a strong background in B2B Enterprise Account Management and e-commerce technologies.

Qualifications

• 4+ years of experience in a PSP, Acquirer, or similar environment.
• Strong knowledge of e-commerce and payment technologies.

Responsibilities

• Developing merchant-specific account plans focused on revenue growth.
• Building high-touch relationships with merchants through regular communication.
• Analyzing merchant performance and recommending improvements.

Skills

Strategic Problem Solving

Project Management

Customer Orientation

Consultative Sales

Job description

Checkout.com is actively looking for a strategic-thinking, resourceful, and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a pivotal point of its global expansion.

You will serve as the business advisor and main point of contact for merchants post-integration. You will act as the voice of our product and ambassador of our brand, serving as a trusted advisor and strategic partner. Success in this role requires applying your business acumen and gravitas to communicate effectively and influence at all levels, fostering win-win scenarios and promoting our value proposition.

The ideal candidate is an independent, hardworking individual capable of standing out in an entrepreneurial environment, excelling through self-motivation and personal drive. If you are eager to join a growing, fast-paced startup and contribute to shaping its future, this is your chance to make a difference.

What you'll be doing:

• Developing merchant-specific account plans focused on revenue growth
• Building high-touch, consultative, and positive relationships with merchants through regular communication
• Providing expertise, education, and guidance to help merchants craft and execute comprehensive global payment strategies
• Analyzing merchant performance and recommending improvements to payment flow and revenue
• Exceeding strategic and financial targets by analyzing payment products, transaction volumes, and service levels
• Gaining thorough understanding of our products, services, and partner networks to meet merchant needs effectively
• Collaborating with teams across the company (Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

Desired Candidate Profile

Qualifications

• 4+ years of experience in a PSP, Acquirer, or similar environment
  Strong knowledge of major e-commerce and payment technologies, industry players, and future trends
• Experience in B2B Enterprise Account Management and/or Relationship Management within FinTech or Payments
• A strategic problem solver with excellent project management skills
• Customer-oriented with the ability to build strong relationships with clients
• Adaptable approach to changing requirements, capable of managing multiple opportunities
• Proven consultative sales skills and ability to collaborate across departments and influence at all organizational levels

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should independently verify prospective employers. We do NOT endorse requests for money or sharing personal/bank details. For security information, visit our Security Advice page. If you suspect fraud, email us at [e-mail].