F&B Support Expert (Host/ Hostess) - Italian Restaurant

The Ritz-Carlton; Dubai; On-site; AED 20,000 - 40,000; Full time

Job summary

An established industry player seeks Guest Service Support Experts to create memorable dining experiences. This role involves setting tables, assisting the kitchen, and ensuring smooth operations in a vibrant environment. Ideal candidates will thrive in a fast-paced setting, demonstrating strong customer service and teamwork skills. Join a prestigious brand that values diversity and empowers its associates to excel. If you're ready to contribute to exceptional service and grow within a global team, this opportunity is perfect for you.

Qualifications

• No prior experience required; previous experience in a food and beverage environment is preferred.
• High school diploma or G.E.D. equivalent is essential.

Responsibilities

• Setting tables, assisting the kitchen, and cleaning work areas.
• Providing support to ensure smooth food and beverage operations.

Skills

Customer Service

Teamwork

Communication

Physical Stamina

Education

High School Diploma or G.E.D.

Job description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly. Responsibilities include setting tables, assisting the kitchen, cleaning work areas, and replenishing supplies. They provide support to make transactions feel like part of the experience.

Success in this role requires creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Support Experts will be on their feet, managing the menu, and handling physical tasks such as moving and lifting objects up to 25 pounds alone (50 pounds with assistance). They must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Performing these duties well is essential to deliver excellent service to guests and support the business.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No prior experience required; previous experience in a food and beverage environment is preferred.
• Supervisory Experience: None required.
• License or Certification: None required.

At Marriott International, we are committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an inclusive environment. We do not discriminate based on disability, veteran status, or other protected categories.

With over 100 award-winning properties worldwide, The Ritz-Carlton creates exceptional experiences that leave a lasting impression. Our associates are talented, creative, and compassionate, and we believe success comes from empowering them to excel. We uphold the "Gold Standards" of service, including our Employee Promise, Credo, and Service Values, which guide our daily work and culture.

Joining The Ritz-Carlton means becoming part of a prestigious brand under Marriott International. You will have the opportunity to do your best work, start your purpose, belong to a global team, and grow into the best version of yourself.