Front Desk Representative

ManpowerGroup Middle East; United Arab Emirates; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading company in Dubai is seeking an enthusiastic Front Desk Representative. The role involves greeting visitors, managing the reception area, and providing exceptional customer service. Ideal candidates will have strong communication skills and experience in customer service or administration.

Qualifications

• Minimum of 1 year of experience in a customer service or administrative role.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Welcome visitors with a warm smile and professional demeanor.
• Manage the reception area, maintaining a clean and organized environment.
• Perform administrative tasks such as data entry, photocopying, and filing.

Skills

Communication

Interpersonal Skills

Organizational Skills

Education

High school diploma

Tools

Microsoft Office Suite

Job description

We are searching for an enthusiastic and professional Front Desk Representative to join our client who is based in Dubai, UAE. You will be responsible for greeting visitors, managing the reception area, and providing exceptional customer service. You will also be a key part of our daily operations, ensuring smooth workflow and assisting the team with administrative tasks.

Responsibilities:

• Welcome visitors with a warm smile and professional demeanor, ensuring a positive first impression.
• Direct phone calls to appropriate staff members and departments in a courteous and efficient manner.
• Manage the reception area, maintaining a clean, professional, and organized environment.
• Receive and distribute mail, packages, and deliveries.
• Schedule appointments and manage calendars as needed.
• Perform administrative tasks such as data entry, photocopying, and filing.
• Provide general information about the company and its services to visitors and callers.
• Maintain office supplies and order new supplies as needed.
• Escalate any urgent matters to the appropriate personnel.
• Contribute to a positive and professional work environment.

Qualifications:

• High school diploma or equivalent preferred.
• Minimum of 1 year of experience in a customer service or administrative role.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Positive and professional demeanor with a welcoming and helpful attitude.
• Ability to work independently and as part of a team.