Secondary School (Academic / General), Bachelor of Hotel Management (Hotel Management)
Vacancy
1 Vacancy
Job Description
- Manage and train housekeeping staff, providing guidance on best practices and ensuring adherence to safety protocols and company policies.
- Develop and implement effective cleaning schedules and routines, optimizing staff efficiency while maintaining high standards of cleanliness.
- Coordinate with other departments, such as front desk and maintenance, to ensure seamless service and address guest concerns promptly.
- Maintain inventory of cleaning supplies and equipment, ensuring the department is well-stocked and all tools are in good condition.
- Prepare reports on housekeeping activities, including staff performance, inventory usage, and guest feedback, to inform management decisions.
- Handle guest requests and complaints professionally, ensuring timely resolution to enhance guest satisfaction.
- Foster a positive team environment through effective communication and motivation, leading by example to promote high morale and productivity.
Desired Candidate Profile
- High school diploma or equivalent; additional certification in hospitality management is a plus.
- Minimum of 3-5 years of housekeeping experience, with at least 1 year in a supervisory role within a hotel or similar environment.
- Proficiency in cleaning techniques and equipment, with a strong understanding of health and safety regulations in the hospitality industry.
- Fluency in English; proficiency in a second language is highly desirable to enhance guest communication.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Excellent organizational skills, capable of prioritizing tasks and managing time efficiently in a fast-paced environment.
- Strong interpersonal skills to communicate effectively with guests, staff, and management, fostering collaboration.
- Problem-solving skills to address and resolve issues promptly, maintaining smooth operations.
- Attention to detail with a keen eye for cleanliness, ensuring all areas meet high standards.
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Company: JETCOM LUXURY MOTOR VEHICLES SERVICES L.L.C