IT Solutions Quality Assurance Lead

We are seeking a highly skilled Solutions #QualityAssuranceLead to establish, oversee and enhance the quality assurance processes within IT solution delivery team. The ideal candidate will have a strong background in software development lifecycle management, quality assurance methodologies, and regulatory compliance. This role will be responsible for ensuring that all IT solutions meet high-quality standards, are free from defects, and comply with regulatory requirements. This role should work closely with cross-functional teams, ensuring the development of reliable, scalable, and high-performance solutions.

Responsibilities

1. Design, implement, and enforce a structured QA process for all IT solutions, ensuring that quality checks, validation, and testing are integral to the development lifecycle.
2. Create and maintain a comprehensive checklist to standardize testing across solutions, ensuring consistency, thoroughness, and adherence to best practices.
3. Lead efforts in identifying, tracking, and resolving issues and defects across the solution development process, ensuring the delivery of bug-free products.
4. Work closely with Solution Architects, Business Analysts, developers, support team, and other stakeholders to ensure alignment on quality objectives, timely identification of issues, and smooth delivery of products.
5. Promote a culture of continuous quality improvement by evaluating and enhancing the current QA processes, introducing new tools and methodologies to increase efficiency.
6. Establish clear quality metrics and KPIs to track performance and improvements, providing regular reports to senior management on QA progress and product quality status.
7. Maintain detailed documentation of testing plans, procedures, issues, and resolutions, ensuring transparency and accountability in the QA process.

Desired Candidate Profile

1. Strong knowledge of QA methodologies, tools, and best practices (e.g., manual and automated testing, regression testing, integration testing, etc.).
2. Experience with automated testing tools and familiarity with CI/CD pipelines.
3. Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
4. A minimum of 8+ years in a QA or software testing role, with a strong understanding of the software development lifecycle.
5. At least 2+ years in a leadership or management role in QA, with experience leading and mentoring teams.
6. Excellent communication skills, both written and verbal, with the ability to present findings and reports clearly to stakeholders at all levels.