Store Manager

AlFuttaim; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in the beauty sector is seeking a dynamic Store Manager in Dubai to drive sales and manage retail operations. The ideal candidate will excel in customer service, inventory management, and team leadership, ensuring exceptional store performance and compliance with company standards.

Qualifications

• Minimum 5 years experience in retail and team management within the beauty sector.
• Strong knowledge of the beauty industry and retail operational standards.

Responsibilities

• Drive and review sales performance to achieve the sales budget.
• Manage inventory and ensure customer service standards are met.
• Plan and monitor team development and employee performance.

Skills

Leadership

Problem-Solving

Customer Service

Communication

Education

Bachelor's or Master's degree

Tools

Inventory Management

Retail Systems

Job description

Job Title
Store Manager - Beauty Sector
Job Overview
Al-Futtaim Group is seeking an experienced and dynamic Store Manager to lead its retail beauty operations in Dubai, United Arab Emirates. The ideal candidate will drive sales, deliver exceptional customer service, and manage all aspects of store operations to achieve business targets.
Job Location
Dubai, United Arab Emirates
Industry
Retail
Function
Retail Operations
Gender
Any
Employment Type
Full-time
Work Hours
Saturday to Thursday, 8 hours/day

Key Responsibilities
- Drive, monitor, and review sales performance and recommend action plans to achieve the sales budget.
- Conduct monthly meetings to review category sales and implement strategies to boost exclusive product sales.
- Manage and control approved OPEX budgets and optimize store expenses.
- Ensure customer service standards are consistently met or exceeded.
- Manage inventory, including stock availability, timely replenishment, and regular adjustments.
- Handle customer queries and complaints professionally aligned with brand service standards.
- Drive loyalty programs and selling techniques to maximize transaction rates.
- Implement promotional activities and ensure proper execution in the store.
- Monitor compliance with company SOPs, internal controls, and grooming guidelines.
- Liaise with mall management and ensure proper documentation of store operations.
- Plan and monitor team development, implement learning interventions, and review employee performance appraisals.
Qualifications & Skills
- Bachelor s or Master s degree preferred.
- Minimum 5 years experience in retail and team management within the beauty sector.
- Strong knowledge of the beauty industry and retail operational standards.
- Proficiency in inventory management, visual merchandising, and retail systems.
- Excellent leadership, problem-solving, and customer service skills.
- Strong interpersonal and relationship management abilities.
- Proactive, team-spirited, and results-oriented with excellent communication skills.

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