IT Support Engineer | Ras Al Khaimah

IPS Powerful People; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in the maritime sector is looking for an IT Support Engineer to manage and maintain IT systems in a dynamic environment. This role involves troubleshooting, coordinating with vendors, and ensuring the smooth operation of IT infrastructure both onshore and offshore. If you're a tech-savvy problem solver ready for a hands-on position, apply now!

Qualifications

• Strong knowledge of information and operational systems.
• Experience with software installation and network troubleshooting.
• Familiarity with IT budgeting and digitalization planning.

Responsibilities

• Manage and maintain all company and vendor IT equipment onshore and offshore.
• Troubleshoot and resolve technical issues for office and vessel users.
• Set up and configure laptops, desktops, peripherals, and user accounts.

Skills

Troubleshooting

Coordination

Teamwork

Education

Degree in Computer Science or IT

Job description

Short description

Are you a tech-savvy problem solver with a passion for supporting IT infrastructure across dynamic environments? Our client is seeking an IT Support Engineer to manage and maintain their IT systems both onshore and offshore. If you're ready to take on a hands-on role in a fast-paced maritime setting, we want to hear from you!

Function description

• Manage and maintain all company and vendor IT equipment onshore and offshore.
• Supervise VSAT, software, and IT hardware rental contracts.
• Troubleshoot and resolve technical issues for office and vessel users.
• Set up and configure laptops, desktops, peripherals, and user accounts.
• Install and update software, hardware, and antivirus systems.
• Resolve network and server access issues for end users.
• Coordinate with domain and hardware vendors to resolve issues.
• Maintain and improve IT policies and standard operating procedures.

Requirements

• Degree in Computer Science, IT, or equivalent experience.
• Strong knowledge of information and operational systems.
• Excellent troubleshooting and coordination skills.
• Ability to work effectively in a team environment.
• Good command of the English language.
• Experience with software installation and network troubleshooting.
• Familiarity with IT budgeting and digitalization planning.

If you're ready to support critical IT operations in a high-impact role, apply now and become a vital part of our client's digital transformation journey!

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