Barman

Al Maha a Luxury Collection Desert Resort & Spa Dubai; Dubai; On-site; AED 25,000 - 45,000; Full time

Job summary

Join a prestigious luxury resort as a bartender, where you will create memorable experiences for guests through exceptional service and beverage knowledge. This role involves preparing and serving drinks, maintaining a clean bar area, and ensuring guest satisfaction. You will work in a dynamic environment, collaborating with a talented team dedicated to providing top-notch hospitality. If you have a passion for luxury service and a friendly demeanor, this opportunity is perfect for you. Be part of a renowned global brand that values diversity and promotes personal growth, while delivering authentic experiences to guests.

Benefits

Employee Discounts

Health Insurance

Training and Development Programs

Uniform Provided

Meals Provided

Flexible Working Hours

Qualifications

• Minimum 2 years experience in a similar position at a five-star hotel.
• Strong beverage knowledge and sales skills are essential.

Responsibilities

• Set up, mix drinks, and ensure guest satisfaction during bar functions.
• Maintain cleanliness and organization of the bar area at all times.

Skills

Beverage Knowledge

Sales Skills

Customer Service

Basic Computer Skills

Education

High School Diploma

Bartending Certification

Job description

Responsibilities for set-up, mixing of drinks, service, and clean-up for bar functions. In so doing, is expected to direct all effort towards guest satisfaction, the achievement/maintenance of division standards, and profit maximization.

SCOPE / BUSINESS CONTEXT

• A Full-Time position based at Al Maha Desert Resort and Spa, The Luxury Collection
• Number of Direct Reports - 03
• Titles of Direct Reports – Senior Barman, Team Leader, Restaurant Manager. Minimum of 2 years experience of a similar position within a five-star hotel

CANDIDATE PROFILE

Experience : Skills and Knowledge

• Thorough beverage knowledge
• Sales Person – Ability to suggest and upsell
• Friendly and outgoing
• Basic Computer Skills

Education or Certification

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position :

• Punch in, as scheduled, ready to work and according to Grooming Standards.
• Check for captain for required setup and type of service assignment.
• Have bar setup “ready to go” 15 minutes before operation is scheduled to start.

This involves : An adequate supply of the following (to last throughout the duration of the function, if possible): Ice, water, mixer, all ingredients necessary for preparing drinks. Glasses, garnishes, napkin and side towel. Matches / ashtrays, cigarettes.

• Perform cashier duties, if required. This involves handling tickets and cash as per Marriott International Food and Beverage SOP.
• Prepare and serve drinks as per Marriott standards, policies, procedures using a jigger at all times.
• Never leave your bar during a function unless properly relieved by another bartender or the captain / maître d’.
• At all times, the bar area should be maintained in a clean and organized condition. Practice “clean as you go”.
• After the function is over and guests have left the room, breakdown and thoroughly clean the bar.
• Ensure the proper storage of liquor, fruit, and equipment, all liquor to be secure.
• To comply with all local laws and regulations.
• To report issues or requirements to the supervisors.
• When requested, be ready to work as a waiter / waitress as well.
• To have a clean uniform and impeccable personal grooming in compliance with company standards.
• To be at the assigned work area, in uniform, and ready to work at the scheduled time.
• All Event Operations bartenders will be required to familiarize themselves with the location of each of the function rooms and related areas.
• To introduce oneself to the guest at one's station and project a warm, cheerful, enthusiastic desire to be of service.
• To wear an nametag as part of the proper uniform, as well as no excessive jewelry while working.
• To comply with all safety regulations and company policies as outlined in the Employee’s handbook.
• To assist customers whenever possible.
• To perform all other reasonable requests by management.
• To ensure that all props after each function are stored back in the designated area and handled with great care.
• To ensure that all bar equipment, fixtures, and furniture are handled with great care.
• To create a good working relationship with co-workers and maintain a courteous attitude toward management, employees, and guests of the hotel.
• To bring any problems that may occur or any special requests by guests to their supervisor’s attention as soon as possible.
• To provide the best possible proper service to guests at all times.
• To practice constantly the “Clean as you go” policy to uphold the highest sanitation standards.
• Receive the guest with greetings of the day and a smile.
• Present the menu & suggest luxury collection cocktails. Inquire for the guest suite number.
• Assist the guest with drink selections and answer any queries about drinks.
• Do a quality check if the guest orders cocktails.
• Engage in conversation with the guest whenever appropriate. General topics should be about resort facilities or activities.
• Table maintenance should be carried out.
• Present the bill as per standard when asked and give a copy of the luxury collection cocktail recipe.
• Bid the guest a fond farewell.
• Check with customers to ensure that they are enjoying their meals and take action to correct any complaints.
• Coordinate with other departments to exceed guest expectations.
• To be updated in communication between departments.
• To attend managers & supervisors meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.