Flight Watch Coordinator

The Emirates Group; United Arab Emirates; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in the aviation sector is seeking an operational professional to oversee flight schedules and coordinate ground services. The role involves ensuring compliance with safety standards and managing resources effectively to enhance operational efficiency. Candidates should be proactive in identifying improvement opportunities and resolving irregular operations.

Responsibilities

• Oversees flight schedules and aircraft readiness for on-time operations.
• Coordinates activities for safe and timely turnaround processes.
• Ensures compliance with safety and quality policies.

Job description

- Oversees flight schedules and reviews aircraft readiness to ensure on-time arrivals and departures across all airports.

- Manages operational requirements related to baggage/cargo and passenger handling before arrival and departure.

Lead

• Briefs dAO core supervision on flight details to ensure all requirements are covered.
• Coordinates all activities (above and below wing) for a safe and timely turnaround process.

Execute

• Records additional ground services provided beyond the agreed SLA to ensure accurate billing and prevent revenue leakage.
• Ensures compliance with safety, quality, and environmental policies, procedures, and controls to maintain a safe working environment.
• Implements and monitors airline requirements according to SLA/ASR and engages effectively with the team during operations.
• Identifies opportunities for continuous improvement of systems, processes, and practices.
• Collects flight briefings from airline representatives to ensure proper resource allocation.
• Acts as the focal point for a flight on the day of operations, making decisions and providing guidance.
• Monitors flight schedules via AACS to keep the team informed of any changes or challenges.
• Proactively escalates and resolves irregular operations in coordination with relevant stakeholders.
• Investigates significant delays and SLA breaches, ensuring corrective actions are taken and reports are generated.
• Maintains relationships with internal and external departments such as DAC, Group Safety & Security, and Airport Police.