Remote Virtual Assistant Customer Service Any Country

Personal; United Arab Emirates; Remote; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated administrative assistant to support their operations in Cairo. This role involves engaging in virtual meetings, managing customer service inquiries, and providing essential administrative support. If you have strong organizational skills and a passion for helping others, this opportunity allows you to contribute significantly to a dynamic team while enhancing your professional experience in a supportive environment.

Qualifications

• Strong customer service skills to handle inquiries and resolve issues.
• Proficient in email management and calendar organization.

Responsibilities

• Attend virtual meetings and provide necessary support.
• Handle customer service tickets and ensure satisfaction.
• Assist with data entry and general administrative tasks.

Skills

Customer Service

Email Management

Data Entry

Research Skills

Administrative Support

Job description

Key Responsibilities

1. Participate in Video Meetings: Attend scheduled virtual meetings, provide support as needed, and ensure effective communication.
2. Task Assistance: Provide general assistance with various tasks assigned by the manager or team, helping with day-to-day operations.
3. Customer Service: Handle customer service tickets efficiently, respond to inquiries, resolve issues, and ensure customer satisfaction.
4. Email and Calendar Management: Assist with managing emails, scheduling appointments, and organizing calendars.
5. Data Entry and Research: Conduct research and input data into relevant systems or documents as needed.
6. General Administrative Support: Provide various administrative and operational support to the team or individual executives.

Location: Cairo, United Arab Emirates