Human Resources Officer

JW Marriott Marquis Hotel Dubai; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel in Dubai is seeking a Human Resources professional to manage talent acquisition and payroll operations. The role involves overseeing recruitment processes, ensuring compliance with company standards, and fostering positive associate relations. The ideal candidate will possess strong communication skills, experience in recruitment, and a commitment to diversity and inclusion.

Qualifications

• 2 years’ experience in human resources or management operations.
• Experience in handling recruitment operations.

Responsibilities

• Manage full recruitment and selection process for non-management roles.
• Create engaging job advertisements to attract diverse candidates.
• Coordinate onboarding for new hires and liaise with HR Operations.

Skills

Communication

Public Speaking

Time Management

Multi-tasking

Innovative

Proactive

Reliable

Education

High school diploma or GED

Tools

MS Office

Social Media Tools

Job description

To provide a comprehensive, confidential Human Resource service to the hotel to support achievement of the business goals and strategies whilst developing and maintaining positive internal and external customer relationships with Associates and Managers.

A supervisory role responsible for managing the Talent Acquisition for administrative departments, including the full life cycle of recruiting, driving the attraction, development, and retention of diverse high-caliber talent, as well as leading payroll operations including creating new joiner profiles, change of status, payroll inputs, and working closely with Paymaster to ensure smooth payroll closure each month.

SCOPE / BUSINESS CONTEXT

• A Full-Time position based at JW Marriott Marquis Dubai.
• Number of Direct Reports - 1
• Titles of Direct Reports – Human Resources Generalist;

CANDIDATE PROFILE

Experience:

• Experience in handling and managing recruitment operations.
• Hospitality/hotel experience desirable.
• Experience in managing a direct report and delegating their tasks.

Skills and Knowledge

• Strong communication skills (verbal, listening, writing).
• Good public speaking skills.
• Fluency in written and spoken English.
• Innovative, proactive, and reliable.
• Time management and multi-tasking skills.
• Computer skills (MS Office, social media tools).

Education or Certification

• High school diploma or GED; 2 years’ experience in human resources, management operations, or related professional area.

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Talent Acquisition

• Manage the full recruitment and selection process, ensuring the use of the Global Recruitment System (GRS) to source, identify, screen, interview, and select diverse high-caliber talent, especially for non-management roles.
• Use creative sourcing strategies to attract top talent and ensure compliance with internal systems.
• Support recruitment events and coordinate onboarding for new hires, liaising with HR Operations and Government Relations to ensure timely arrangements for visas, housing, and flights.
• Collaborate with hiring managers to balance talent development and business needs.
• Ensure the property’s interview process aligns with company standards, focusing on quality of hire.
• Monitor sourcing processes and staffing outcomes.
• Create engaging job advertisements to attract diverse candidates.
• Follow interview guidelines and ensure proper procedures during selection and offer processes.
• Coordinate visa processes with Government Relations, staying updated on legal changes.

Payroll

• Create new joiner profiles on Oasys.
• Manage leave approvals and related metrics.
• Assist in preparing payroll reports.
• Update onboarding and change of status details.

Associate Relations

• Communicate associate benefits regularly.
• Provide confidential support for personal issues.
• Organize associate events.
• Ensure exit interviews are completed and data is used for retention strategies.

General

• Assist with administrative processes and data collation.
• Support data maintenance in HR systems like PeopleSoft and Oracle.
• Prepare documents and reports.
• Maintain communication with associates and resolve issues.
• Coordinate monthly financial reports related to Forecast and P&L.
• Implement analytics to measure TA and L&D effectiveness and communicate results.
• Support HR operations, including Employee Relations and Exit Interviews.
• Ensure compliance with hotel SOPs, Marriott standards, and UAE laws.
• Perform other duties as assigned by management.

Join Marriott Hotels

Join a global portfolio of brands, where you can excel, find your purpose, belong to an inclusive culture, and develop into the best version of yourself.

Marriott International is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment. We do not discriminate based on disability, veteran status, or any other protected characteristic.