Groups and Events Sales Executive

InterContinental; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in luxury hospitality is seeking an Events Coordinator to manage group bookings and event logistics. This role offers a dynamic environment with opportunities for career growth and skill development. The ideal candidate will have experience in luxury hospitality, strong interpersonal skills, and proficiency in CRM systems.

Benefits

Staff discounts

Creative and inspiring workplace

Mentorship and career growth opportunities

Qualifications

• Minimum 1-2 years of experience in luxury hospitality or events.
• Strong customer-centric approach and communication skills.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Respond to group and event inquiries, preparing tailored proposals.
• Serve as the primary contact for group bookings, managing communication.
• Coordinate client site inspections and event logistics.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Multitasking

Tools

Microsoft Office

CRM/event management systems

Job description

Your role will include but not be limited to:Respond to group and event inquiries by preparing proposals and checking availability in line with hotel offerings.

• Respond to group and event inquiries promptly, preparing tailored proposals and checking availability in line with hotel offerings and brand standards.
• Prepare accurate contracts, Banquet Event Orders (BEOs), invoices, and supporting documentation, ensuring all details align with client expectations and hotel procedures.
• Serve as the primary point of contact for assigned group bookings and events, managing communication, updates, and planning with a high level of professionalism.
• Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
• Liaise closely with key departments such as F&B, Banqueting, Rooms Division and AV to ensure flawless event execution.
• Maintain detailed and up-to-date records in the CRM system, tracking leads, client profiles, confirmations, and follow-ups.
• Assist in compiling regular sales and events reports, monitoring timelines and deliverables to ensure all tasks are completed efficiently.
• Provide administrative support to the Events and Sales team, actively contributing to team goals, attending briefings and training sessions, and pursuing continuous development.

Why you will love this job:

• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• Minimum 1 2 years of experience in a similar role within luxury hospitality or events.
• Strong interpersonal and communication skills, with a customer-centric approach.
• Proficient in Microsoft Office and CRM/event management systems (e.g., Opera Sales & Catering, Delphi).
• Exceptional attention to detail, time management, and multitasking abilities.

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