Cluster Groups, Meetings & Events Supervisor

Hilton Hotels; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Cluster Groups, Meetings & Events Supervisor to manage group bookings and events. In this dynamic role, you will serve as the primary contact for clients, ensuring their needs are met while collaborating with various departments to achieve hotel goals. Ideal candidates will possess a degree in Management or Hospitality and have experience in event coordination. Join a vibrant team where your organizational skills and proactive approach will make a significant impact on guest experiences and event success.

Qualifications

• Degree in Management, Hospitality, or Marketing required.
• Prior experience in coordinating groups or events preferred.

Responsibilities

• Manage group bookings, meetings, and events at the hotel.
• Negotiate budgets and create detailed work orders for events.
• Engage directly with guests during events and stays.

Skills

Event Coordination

Problem-Solving

Organizational Skills

Client Management

Education

Bachelor of Hotel Management

Bachelor of Business Administration

Degree in Management, Hospitality, or Marketing

Tools

MS Office (Excel, PowerPoint, Word)

Job description

Job Title: Cluster Groups, Meetings & Events Supervisor

Qualifications:

• Bachelor of Hotel Management (Hotel Management) or Bachelor of Business Administration (Management)
• Nationality: Any

Vacancy: 1

Job Description

The Cluster Groups, Meetings & Events Supervisor is responsible for managing group bookings, meetings, and events at the cluster hotel. They serve as the main point of contact between clients and the hotel's operational and commercial departments, ensuring the client's needs are met and the hotel’s goals are achieved.

Key Responsibilities

1. Receive and coordinate groups, meetings, and events, maintaining up-to-date records.
2. Draft and finalize contracts for groups and events.
3. Manage rooming lists, update payment instructions, and record relevant information.
4. Negotiate budgets with clients.
5. Create detailed work orders for events.
6. Conduct briefings with clients regarding event details, including capacity, pricing, and special notes.
7. Prepare monthly reports and closeout documentation for groups.
8. Collaborate with Account Managers, Sales, Reservations, Front Desk, and Kitchen teams.
9. Engage directly with guests during events and stays.
10. Participate in special activities such as cocktail receptions and welcome tours.
11. Respond promptly and efficiently to client requests.

Candidate Profile

Ideal candidates should:

• Hold a degree in Management, Hospitality, or Marketing.
• Have prior experience in coordinating groups, conferences, or events, preferably in hospitality.
• Be capable of managing multiple tasks efficiently.
• Possess problem-solving skills and strong organizational abilities.
• Have proficiency in MS Office (Excel, PowerPoint, Word).
• Be proactive in meeting deadlines and achieving objectives.

Additional Information

Industry: Hotels, Hospitality

Department: Administration

Location: Abu Dhabi, Al Ain - United Arab Emirates (UAE)

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