Guest Arrival Expert (Bellman)

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a dynamic and prestigious hotel in the heart of Dubai, where exceptional service meets modern luxury. As part of a global brand, you will have the opportunity to grow your career while providing guests with unforgettable experiences. With world-class training and a supportive team, you will enhance your skills and knowledge in the hospitality industry. Enjoy competitive benefits, including discounted stays at thousands of hotels worldwide, and be part of a diverse and inclusive workplace that values your contributions. This is your chance to shine in a vibrant environment and make a real impact on guests' lives.

Benefits

Accommodation

Meals on Duty

Transportation

World-Class Training

Recognition Programs

Discounted Accommodation

Discounted Food and Drinks

Medical Insurance

Life Insurance

Qualifications

• Strong customer service skills to enhance guest experiences.
• Effective communication abilities for coordination with hotel departments.

Responsibilities

• Welcome guests warmly to ensure a memorable arrival.
• Manage luggage logistics efficiently for guest convenience.
• Provide insights into room features and hotel facilities.

Skills

Customer Service

Effective Communication

Local Area Knowledge

Luggage Handling

Education

High School Diploma

Hospitality Management Degree

Job description

Description

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms, offering awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian, and Thai cuisine. For those planning an event in downtown Dubai, UAE, our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera, all just minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. We believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our amazing family. In return, we offer:

• An incredible career opportunity with potential for worldwide growth through our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals in the region.
• Opportunities for promotion within the company, aligned with our training and promotion schedules.
• A competitive salary with excellent benefits, including accommodation, meals on duty, transportation, and more:
• World-class training and leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels worldwide.
• Discounted food and drinks in our restaurants and bars.
• Discounts for friends and family.
• Unlimited career opportunities, both internationally and locally.
• Medical and life insurance.

OUR EXPECTATIONS FROM THE ROLE:

• Elevated Guest Experience: Welcome guests with sophistication and warmth to ensure a seamless and memorable arrival.
• Luggage Handling Excellence: Manage luggage logistics efficiently, from organized carts to personalized luggage tags, ensuring prompt delivery to guest rooms.
• Effective Communication: Coordinate with various hotel departments, arrange transportation, and provide guests with insights into room features and hotel facilities.
• Safety and Elegance: Maintain high standards of safety, security, and personal presentation, reflecting the hotel’s ambiance.
• Local Expertise: Showcase knowledge of the local area, enhancing guest experiences with recommendations for attractions and amenities.

Joining Marriott Hotels means becoming part of a portfolio of brands under Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive environment. We are committed to nondiscrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.