Area Manager, Fullfillment Centre Operations

Amazon Fulfillment MENA L.L.C; Abu Dhabi; On-site; AED 120,000 - 150,000; Full time

Job summary

Join a leading company as an Area Manager in a dynamic Fulfillment Center. You will oversee a large team, ensuring efficient operations and high-quality service. This role is pivotal in maintaining Amazon's reputation for exceptional customer service and operational excellence.

Qualifications

• 1+ years of experience in performance metrics, process improvement, or lean techniques.

Responsibilities

• Manage one of the main teams in the Fulfillment Center.
• Lead a team of approximately 80 to 120 associates.
• Ensure workflows run smoothly and meet customer expectations.

Skills

Performance Metrics

Process Improvement

Lean Techniques

Education

Bachelor's degree or equivalent

Job description

- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Are you ready to champion exceptional customer service, Amazon style?

Are you up for creating solutions and solving tomorrow's problems today?

Then we have an opportunity just for you!

We are seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they manage our fast-moving inventory and develop our industry-leading workflows. Our teams handle deliveries, pick products, package them, and ship them out, playing vital roles in our success.

In these facilities, we are building the future of customer service as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:

• You will be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack, or ship.
• Along with your peers, ensure all workflows run smoothly and customer expectations are met or exceeded.
• Lead a team of approximately 80 to 120 associates, driving training, integration, motivation, and performance.
• Exercise sound judgment to meet progress and KPI targets.
• Safeguard team safety by promoting Amazon’s Health and Safety standards.
• Lead cross-functional teams to solve operational problems.
• Uphold high standards of process quality.
• Maintain inventory accuracy.
• Strive to improve and streamline processes.
• Become a subject matter expert on FC processes and activities.
• Share and promote best practices within your team and network.

Desired Candidate Profile

• 1+ years of experience in performance metrics, process improvement, or lean techniques.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit this link for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.

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