Hostess

Minor International; Ras Al Khaimah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player offers a dynamic role in the vibrant setting of Ras Al Khaimah. As part of a dedicated team, you'll welcome guests and ensure their dining experience is exceptional. This position emphasizes excellent customer service, attention to detail, and the ability to handle reservations and guest inquiries. Join a forward-thinking company that values its employees and fosters a collaborative environment, making every day an adventure in hospitality.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation.
• Excellent guest service skills and attention to detail.

Responsibilities

• Greet guests and manage waiting lists effectively.
• Engage with guests to ensure satisfaction with food and service.

Skills

Customer Service

Attention to Detail

English Proficiency

Education

Experience in Food & Beverage/Restaurant Operation

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

1. Greet guests as they enter, and put them on a waiting list as necessary.
2. Provide guests with menus and answer any initial questions.
3. Seat guests at tables or in waiting areas.
4. Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
5. Engage with guests to ensure they're happy with food and service.
6. Respond to complaints and help resolve them.
7. Answer phone calls, take reservations, and answer questions.
8. Have knowledge of the menu.
9. Assist with other positions in the restaurant as needed.
10. Provide excellent customer service.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Attention to detail to achieve operational excellence
• Excellent guest service skills
• Proficiency in English