IT Supervisor

Confidential Company; Fujairah City; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company is seeking an IT Manager to oversee daily operations, manage a skilled team, and coordinate IT projects. The ideal candidate will possess a Bachelor's degree in IT or Computer Science, with a minimum of 5 years of relevant experience. Strong leadership and communication skills are essential, as well as familiarity with industry certifications such as CompTIA A+ and Cisco CCNA.

Qualifications

• Minimum 5 years of hands-on experience in IT support and project management.
• Experience in a supervisory or managerial role within IT is crucial.

Responsibilities

• Oversee daily IT operations and manage a team of IT professionals.
• Develop and implement IT policies and procedures.
• Coordinate IT projects and ensure alignment with organizational goals.

Skills

Leadership

Problem Solving

Communication

Analytical Skills

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

CompTIA A+

ITIL

Cisco CCNA

Job description

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

• Oversee daily IT operations, ensuring that all systems run smoothly and efficiently while promptly addressing any technical issues.
• Manage a team of IT professionals, providing mentorship and guidance to foster skill development and improve team performance.
• Coordinate IT projects, ensuring alignment with organizational goals and timely delivery within budget constraints.
• Develop and implement IT policies and procedures to enhance operational efficiency and security compliance.
• Conduct regular assessments of existing IT infrastructure, recommending upgrades and improvements as necessary.
• Serve as the primary point of contact for IT-related inquiries and issues, ensuring timely resolution and user satisfaction.
• Maintain documentation of systems, processes, and procedures to facilitate knowledge sharing and compliance.
• Monitor and analyze system performance metrics, utilizing data to drive decisions and optimize resources.
• Collaborate with other departments to understand their IT needs and effectively support their technology initiatives.
• Stay updated on industry trends and emerging technologies, ensuring the organization remains competitive and innovative.

Desired Candidate Profile

• Bachelor's degree in Information Technology, Computer Science, or a related field is essential for foundational knowledge.
• A minimum of 5 years of hands-on experience in IT support and project management is required to demonstrate expertise.
• Industry certifications such as CompTIA A+, ITIL, or Cisco CCNA are highly desirable to validate technical skills.
• Experience in a supervisory or managerial role within IT is crucial to ensure effective team leadership and management.
• Candidates should have a strong background in network administration, systems management, and cybersecurity practices.
• Familiarity with cloud technologies and IT service management tools will enhance the candidate's ability to adapt to evolving needs.
• Strong analytical and problem-solving abilities will allow candidates to address complex IT challenges efficiently.
• Excellent communication skills, both verbal and written, are essential for effective collaboration with stakeholders at all levels.

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