Human Resources & Learning & Development Executive - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Human Resources & Learning and Development Executive for their Waldorf Astoria in Ras Al Khaimah. The role involves coordinating HR activities, providing support to management, and fostering a positive work environment. Ideal candidates will have a degree in HR or Business Administration and experience in hospitality. Excellent communication skills and a commitment to customer service are essential.

Qualifications

• Proven experience in human resources, preferably in hospitality.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinates projects and activities, providing clerical support.
• Maintains accurate employee records and handles confidential information.
• Assists in managing payroll processes and employee benefits.

Skills

Communication

Customer Service

Flexibility

Education

Bachelor’s degree in Human Resources

Business Administration

Tools

HR software

Microsoft Office Suite

Job description

A Human Resources & Learning and Development Executive coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.

What will I be doing?

The Human Resources & Learning and Development Executive coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
• Maintain communication with departments involved in the assigned project/activity
• Answer telephone and assist internal and external guests with requests
• Writes correspondence on behalf of the department
• Act as a point of contact for employee concerns, fostering a positive work environment and addressing issues promptly and confidentially.
• Assist with a variety of requests
• Maintains detailed filing system for department
• Ensure adherence to local labor laws and Hilton's internal policies, maintaining accurate employee records and handling confidential information appropriately
• Attend all mandatory meetings
• Follow and know emergency procedures as needed
• Assist in managing payroll processes, employee benefits, and recognition programs to support team satisfaction and retention
• Maintain a good working relationship with other department, employees, and guess
  
  
  

What are we looking for?

A Human Resources & Learning and Development Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Proven experience in human resources, preferably within the hospitality industry
• Flexibility to respond to a range of different work situations
• Proficiency in HR software and Microsoft Office Suite
• Excellent computer skills including MS Office Suite and basic graphic design skills for poster creation
• Ability to handle sensitive information with discretion.
• Strong understanding of employment laws and HR best practices.
• Preferably has experience in delivering or coordinating employee training and development programs.
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria Ras Al Khaimah

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Human Resources