Product Manager

The Emirates Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the UAE is seeking a Product Manager for Lounge & Meet/Greet services. The role involves managing product portfolios, developing strategies to enhance revenue, and collaborating with various stakeholders to ensure product effectiveness and market competitiveness.

Qualifications

• Experience in product management and lifecycle management.
• Strong analytical skills to review and analyze market data.

Responsibilities

• Develop and maintain brand strategies for revenue growth.
• Analyze data trends and provide insights for marketing.
• Collaborate with stakeholders to execute product strategies.

Skills

Data Analysis

Strategic Planning

Market Analysis

Relationship Management

Job description

As a Product Manager (Lounge & Meet/Greet), marhaba Services, you will create and manage the product portfolio of the brands across dnata in line with the overall Group strategy; be responsible for all stages of the product lifecycle, including analysing data, creation, identification, validation, launch, and evaluation; and work to negotiate and obtain competitive rates for campaigns. You will also support with destination/product information to meet customer needs and align with the departmental growth strategy.

In this role, you will:

1. Contribute to the development of the brand's strategies to meet business needs and achieve revenue growth in collaboration with management, ensuring objectives and product plans align with the corporate vision.
2. Develop and maintain strong, mutually beneficial, long-term strategic relationships with internal and external stakeholders.
3. Review, collect, and analyse data related to trends and sales; provide insights for marketing campaign development.
4. Report, measure, and recommend actions to improve the effectiveness of future products and sales strategies.
5. Understand business needs and provide regular competitor and market analysis, including benchmarking of dnata product offerings and market position.
6. Identify market gaps and profitable opportunities that are commercially viable and will enhance the product offering to remain competitive.
7. Create and maintain up-to-date information on travel restrictions, cascaded to agents and available online, to ensure customers understand ongoing travel guidelines.
8. Provide in-depth specialist knowledge and training on featured products to all relevant areas of the business as required.
9. Work proactively with sales and fulfilment teams to optimise conversion rates and minimize barriers to trade.
10. Collaborate with internal stakeholders to plan and execute the preferred product strategy, focusing on core destinations and products.
11. Lead campaign management in conjunction with Corporate Communications, relevant brands, and sales teams, ensuring stakeholder engagement and aligned activities.
12. Conduct post-campaign reviews with internal and external stakeholders.
13. Streamline processes across the business to improve productivity and turnaround times, working closely with operational teams to resolve pain points.