Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology or multiple X-ray technologies to address each customer's unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
Role Overview
Administer all operational functions for the UAE branch office; liaise with staff at the UK and US headquarters for guidance on Service, Program/Project Management, HR, and Legal support necessary to maintain best-in-class support services. Collaborate with finance staff and external providers on various tax compliance, payroll, and banking-related matters.
Building / Utilities
- Coordinate with managers to schedule the use of facilities such as training and conference rooms; arrange catering and other special requirements.
- Procure entry permits, visas, and labor documents for incoming staff; manage the maintenance and renewal of these credentials.
- Arrange visas for staff and visitors traveling to other countries in the region.
- Oversee all matters related to sponsorship and leases for the training center, villa, and fleet vehicles.
- Manage the maintenance, upkeep, and repairs at the office, including supervision of maintenance staff and contractors.
- Arrange and oversee the installation and maintenance of telecommunications and other systems.
- Manage the purchase and/or lease of all furniture and office systems (e.g., phones, copiers, fax machines), as well as office supplies.
- Provide general administrative support including handling phone calls, correspondence, and file maintenance.
- Handle cheque and cash deposits and withdrawals.
- Manage room reservations for foreign guests.
- Coordinate the printing of submittals, business cards, and training materials.
- Manage issuance of training certificates and general office supplies.
Inventory
- Coordinate with UK and US logistics teams to ensure proper stock transfers between the main store and van stock.
- Perform inventory cycle counts on a weekly, monthly, quarterly, biannual, and annual basis.
- Maintain spares log for check-in/check-out tracking.
- Coordinate inward and outward cargo shipments (domestic and international).
- Track orders and manage delivery schedules.
- Manage inventory using Navision.
Field Service
- Manage key service-related documentation.
- Provide required service reports to US and UK offices.
- Maintain records in Navision and Resco, including support for RSSC in India.
- Book and manage travel schedules for field staff, including last-minute itinerary changes.
- Assist service engineers with expense reporting.
- Support the coordination and scheduling of field service activities.
- Oversee vehicle registration and renewals.
Finance/Purchasing
- Assist with staff housing issues, including leasing, payments, insurance, etc.
- Maintain financial records for all aspects of facilities, from leases to petty cash.
- Handle office petty cash and credit cards.
- Assist Accounts Payable (AP) on invoicing/payments.
- Assist payroll where required, specifically with new employee setups.
- Liaise with in-country banks on an ad-hoc basis.
- Set up new suppliers on Navision and raise Purchase Orders for new suppliers.
- Assist finance with tax activities, specifically VAT returns, corporation tax, payroll taxes, and social insurance.
- Approve bank payments and ensure all payments are compliant with OSI regulations.
- Manage sales orders for customers in compliance with OSI regulations, specifically pricing and legal terms.
HR/Legal
- Facilitate the visa issuance process for new hires and existing employees and their dependents.
- Enroll new hires in company benefits, such as medical and life insurance.
- Issue salary certificates, payslips, and NOCs as required.
- Ensure compliance with foreign and domestic licensing, renewal, and amendments for doing business in the UAE.
- Maintain marketing collateral and product manuals in both Arabic and English.
- Ensure translations of other documents as appropriate.
- Work closely with UK, US, and General Counsel's office.
Candidate Requirements
- Strong proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
- Highly self-motivated and capable of working independently.
- Able to perform effectively under pressure with minimal supervision.
- Strong command of English and Arabic, both written and spoken.